Justine Holmes

Experience

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  Four23

  Feb 2009 - Feb 2009

  Placement

  Two week placement working on an Adidas brief.

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  BJL

  Apr 2010 - May 2010

  Freelance Advertising Designer

  Won two advertising competitions and had the work displayed in The Lowry in Manchester.

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  H&M

  Jun 2010 - Jun 2011

  Supervisor

  Full time supervisor of Kids wear.Responsible for mini safe, escalated refunds, and keysCustomer serviceStock takeFigures of weekly, monthly and department salesTeam leader of staff on Kids wearMaintenance of floor

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  Camp America (Australia)

  Jun 2010 - Sept 2010

  Camp Leader and High ropes instructor

  Counselor of fifteen 14 year old girls for nine weeksResponsible for safety and welfare of the girlsHigh ropes instructorArranging activities

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  Key 103

  Oct 2010 - Oct 2010

  Production and Marketing

  One week work experience with the Production and Marketing department. Helping to edit and produce radio shows, post production, research and data collection.

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  The Moorings

  Jun 2011 - Sept 2011

  Housekeeper

  Upkeep of cleanliness and hygieneMonitoring and maintaining stockDelegating jobs and training new staffTending to the needs of customers

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  Argyle Rentals

  Nov 2011 - Apr 2012

  Admin assistant

  Dealing with public in person and on the phoneOrganising delivery and collection of stock (white goods)Issuing and explaining contracts and various other paperworkHandling all forms of payment, credit checks and balancing books

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  Ginny Monroe

  Jun 2012 - Feb 2013

  Social Media Consultant

  In charge of all social media connected to Ginny Monroe's Semiotics.Including Twitter, Facebook, LinkedIn, You Tube, Instagram, Pin Interest and Tumblr.Constantly progressing and updating the social media to be relevant.

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  Laura Ashley

  Aug 2012 - Feb 2013

  Sales Leader

  -Key holder for opening and closing store-Fashion visual merchandising-Handling cash and banking of tills-Staff training

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  Evans Cycles

  Feb 2013 - Oct 2014

  Consultant

  Providing an excellent level of customer service with expert knowledge of of product ranges and services. Reaching daily and weekly targets, sales of bicycles and accessories, business sales of the Cycle Scheme and Ride2Work incentive. Processing finance and credit checks, along with stock replenishment and housekeeping.

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  Anytime Fitness

  Nov 2013 - Jan 2014

  Personal Trainer

  NVQ Diploma level 3 Personal Training NVQ Diploma level 3 Nutrition

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  Redfern

  Oct 2014 - Sept 2015

  Reconciliation Analyst

  Reconciling invoices that we receive from hotels to the correct amount that should have been charged.Using software to investigate overcharges and discrepancies to our business cards.Contacting hotels to resolve issues and escalating further if need be.Receiving new clients contracts and setting them up on all software, testing each to ensure they work correctly.Being the main point of contact for customers on the phone regarding hotel bookings by delivering excellent customer service. Booking, amending and cancelling hotel bookings, using different software to ensure it is processed correctly.Dealing with enquiries and complaints, resolving them as efficiently as possible. Show less

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  Outlook Expeditions

  Sept 2015 - May 2017

  Customer Support Team

  Customer Support to parents and participants through phone and email. Credit Control, Sage Pay, Go Cardless, reconciliation and invoices. Marketing, fundraising and technical support for the website and back office.

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  Zip World UK

  May 2017 - Jan 2019

  Team Leader

  Left due to Redundancy Duty Manager role ensuring the site is safely run and organised. In charge of Senior Instructors including their training and auditing.Recruiting, interviewing and training new starters. Daily inspections across the site.Opening and closing the building, bookkeeping and money management. Office ordering, rota for staff, customer service and conflict resolution.

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  Ready Foods Ltd

  Jan 2019 - Apr 2021

  Account Executive

  Account Manager, Sales Administration and Customer Service. Responsible for 12 customer accounts. Processing Sales Orders and invoices through Sage. Booking and managing transport. Stock management in the factory and in storage. Producing sales reports for Account Managers. Dealing with enquiries and issues that arise from the customers. Assistant to Finance, focusing on Credit Control and processing online payments

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  Always Aim High Events

  May 2019 - Sept 2021

  Freelance Seasonal Event Specialist

  Setting up and taking down event villages for sporting events such as Tour De Mon and the Sandman Triathlons. In charge of the on call safety response vehicle. Responsible for a team of marshals. Sweeping the course at the end of an event.

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  M. ROBERTS AND SONS LIMITED

  Apr 2021 - Oct 2023

  Marketing Executive

  In charge of Marketing for all 10 sites we own, including social media, websites, SEO, campaigns, branding and design.<br>Events & Tradeshows including Welsh Game Fair, Cae Du Folk Festival <br>Manage two lodge parks, a static caravan park, three holiday homes, four caravan and camping sites.<br>Responsible for planning for seven new developments.<br>PA to the owner, Customer Service and Admin.

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  JFH Marketing

  Jan 2023 - now

  Freelance Marketing Consultant

  Freelance work for your Marketing, Branding and Graphic Design needs, specialising in holiday lets and campsites.Consultant for new business set ups. Worked with WiFi Setup, I Garden Eryri, Craigwen Retreats, Wallace Lane Farm, The Wishing Tree, North Wales Grub, Moonface Marketing, BS Consultants and Abersoch Life

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  Chilli Penguin Stoves

  Oct 2023 - now

  Communications Officer

  Content creationEmail marketingPress releaseWebsite managementCreative strategy Design