
Stephanie Bugg, BSN, RN
Team Lead

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About me
Inpatient Services Program Manager at Fresenius Medical Care
Education

Chamberlain College of Nursing
2013 - 2016Bachelor’s Degree Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Chamberlain University
2023 - 2025Master's degree Public Health N/AStarted MPH Program in May 2023.

University of Louisville
1995 - 1999Activities and Societies: Kappa Delta Sorority

Galen College of Nursing-Louisville
2006 - 2008Associate's Degree Registered Nursing/Registered NurseReceived my LPN and continued to receive my ADN.
Experience

Fresenius Medical Care
Jan 2007 - Jan 2008Team Lead
DaVita
Aug 2009 - Aug 2010Clinical CoordinatorI worked closely with the FA(Facility Administrator), developed, run and review reports monthly. Also, helped the team on the dialysis floor perform the dialysis treatments for patients.

VillageHealth
Aug 2010 - Dec 2012Field nurseI visited approximately 90 members at the dialysis center or at their home monthly according to the contract with the insurance company. Worked with an interdisciplinary team to help the members improve their outcomes. Attended conference calls and light travel was required.

DaVita/VillageHealth
Dec 2012 - Jan 2014Regional Team LeaderI manage approximately 10 case managers/RN's in various states. I am involved in hiring and disciplinary action. Perform monthly audits along with field visits with nurses. Review and develop reports for commercial insurance.

Villagehealth
Jan 2014 - Sept 2015Clinical Quality AdministratorManaged as many as 26 Case Managers across the U.S., who specialize in dialysis and manage all patients co-morbids. Work closely with the interdisciplinary team to achieve the best outcomes for our patients. Closely monitor monthly metrics, and be innovative on how to improve metrics and patient interactions. Attended a 6 month leadership class and traveling up to 75% each month. Develop incentives and have input for programs to better assist the VHN's. Discuss monthly audits with each nurse and continue to follow up with progress. Show less

Fresenius Medical Care
Sept 2015 - nowManage 14 hospitals with approximately 70 staff. Maintain and build good relations with Hospital staff and MD’s while also focusing on internal relationships. Regularly collaborating with hospitals to improve processes. I’m responsible for financials, Monthly quality reports, meetings, training, hiring and termination process along with other various duties. Manager over 10+ staff members, increased metrics over 30% in one year by improving staff relations along with patient and staff education. Customer service is a priority, work closely with interdisciplinary team, provide innovation, problem solving, team building strategies while understanding the importance of patient & family involvement in patients care.
Inpatient Services Program Manager
Feb 2018 - nowClinical Manager
Sept 2015 - Feb 2018
Licenses & Certifications
- View certificate

Reflective Leadership
Frances Frei through Harvard UniversityOct 2023
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