Mashelle Gladney

Mashelle Gladney

HOME/Financial Fitness Program Coordinator

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location of Mashelle GladneyColumbus, Ohio Metropolitan Area

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  • Timeline

  • About me

    Director of Community Development at GERTRUDE WOOD COMMUNITY FOUNDATION

  • Education

    • DeVry University - Columbus, OH

      -
      Associate's degree Computer Information Systems
  • Experience

    • Greater Linden Development Corporation

      Sept 2007 - Jan 2011
      HOME/Financial Fitness Program Coordinator

      - Coordinate activities for the homebuyer and financial fitness programs and develop program curriculum- Market services of presenters that participate in the homebuyer/financial fitness programs- Attend various training sessions to remain in compliance w/City guidelines as it relates to homebuyer education- Provide counseling to clients relative to budgeting and credit/credit repair- Assist clients with clearing derogatory information from their credit profile and work w/creditors to establish solutions for clients relative to past due/charged-off credit accounts and facilitate payment/settlement offers- Develop action plans for clients to assist them in obtaining a good financial profile- Provide intervention services for clients facing mortgage default situations by proposing acceptable repayment and/or loan modification solutions with various lenders/services- Participate in various focus groups/committees concerning neighborhood activity- Interface with local investors/builders in the redevelopment of the Greater Linden community Show less

    • Ohio Housing Finance Agency

      Sept 2010 - Apr 2015
      Assistant Housing Counseling Manager/HHF Counselor

      - Supervise 11 housing counselors and 2 administrative staff - Maintain working knowledge of the Save the Dream Ohio Programs- Prepare management reports- Handle escalations from both internal/external clients- Monitor/approve employee timesheets and ensure adequate coverage- Attend various staff/program meetings/trainings- Conduct performance reviews- Monitor workflow, ensuring clients are responded to in a timely manner- Monitor Save the Dream Ohio database and ensure statuses are maintained- Participate in various focus groups to enhance program functionality - Process client applications for the Save the Dream Ohio (previously Restoring Stability Program)- Participate in special projects as assigned- Attend weekly staff meetings Show less

    • Department of Administrative Services

      Apr 2015 - Nov 2015
      Administrative Professional - Fleet Management

      - Pull vehicle assignments daily and provide to management for approval - Inspect vehicles and monitor for maintenance that may be required (int/ext cleaning & oil changes) - Maintain report of vehicle maintenance - Assist management in monthly audit of vehicle logs/voyager transactions - Answer phone calls as required - Log inquiries from citizens, employees and state agencies as directed - Prepare vehicle packets - Assist in dispatch of vehicles and reservations as required in the Fleet Management System - Assist management in various tasks/projects as needed - File various documents on-site and in the cage as required Show less

    • Time Warner Cable

      May 2016 - Jan 2021
      Debt Payment Specialist

      -Work w/clients to resolve written-off debt from old accounts, allowing them to restore services -Work w/sales reps to unblock accounts once debt issue has been resolved-Answer phone calls from clients in a timely and courteous manner-Meet established departmental goal p/commission period-Research accounts utilizing various systems and search engines-Conduct various skip-trace activity as required to resolve issues from old accounts-Maintain accurate database of client statuses & dispositions Show less

    • GERTRUDE WOOD COMMUNITY FOUNDATION

      Jan 2021 - now
      Director of Community Development
  • Licenses & Certifications

    • NCHEC Certification in Pre-Purchase Homeownership Education

  • Honors & Awards

    • Awarded to Mashelle Gladney
      Assistant Housing Counseling Manager Ohio Housing Finance Agency Jun 2012 Received the Summer 2012 Employee of the Quarter Award for exceptional performance, teamwork and dedication in preserving affordable housing to Ohioans via the Save the Dream - Hardest Hits Funds Program.
  • Volunteer Experience

    • Culinary Department

      Issued by Living Faith Apostolic Church
      Living Faith Apostolic ChurchAssociated with Mashelle Gladney