Jayesh Mangal

Jayesh Mangal

Followers of Jayesh Mangal679 followers
location of Jayesh MangalGautam Buddha Nagar, Uttar Pradesh, India

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  • Timeline

  • About me

    Service Manager, S&M domain

  • Education

    • Bhopal School of Social Science

      2003 - 2005
      BCA Computer Applications
    • Canyon H S School, Bhopal

      1995 - 2005
      Schooling Mathematics and Commerce
    • Birla Institute of Technology and Science, Pilani

      2008 - 2012
      MS in System Engineering System Engineering
  • Experience

    • Wipro

      Jun 2008 - Nov 2016

      Providing Technical Support and assisting department in implementation of web based ERP Application.Roles and Responsibilities: Technology Mgmt.:1. Provide technical support to department and implementation agency as and when required, with respect to application architecture, design of WAN/LAN, Internet connectivity and overall IT Infrastructure.2. Assist in sizing of the network infrastructure including hardware and support peripherals to meet the user requirement.3. Assist department in techno-functional evaluation of the vendors.4. Assist and coordinate with system integrator and implementation agency in understanding of processes and thereon review the technical documents.5. Assist department in review of design documents, all policy, plan and methodology document, Bill of material (BOM) for solution implementation and other relevant documents.6. Assist department in testing and verification of the devloped ERP System.7. Act as a bridge between the core IT Team and department in translating the departmental requirements.8. Assist department in signoff and acceptance of critical project milestones.9. Responsible for ensuring the enterprise wise IT Architectural decisions are implemented as per designs.Project Management: 1. Project planning, Monitoring and Implementation Support2. Status reporting to all stakeholders3. Periodically track and access the project risks and develop plans to mitigate such risks. Show less

      • IT Consultant

        Mar 2015 - Nov 2016
      • Operations Manager

        Jun 2012 - Mar 2015
      • WIMS Trainee

        Jun 2008 - Jun 2012
    • DXC Technology

      Nov 2016 - Jan 2023
      Service Delivery Manager (Account Run Lead)
    • STMicroelectronics

      Jan 2023 - now
      Service Manager
  • Licenses & Certifications

    • ITIL V3 Foundation

      EXIN
      Apr 2012