Hossam Hamdy

Experience

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  EL Ezaby medical

  Oct 2015 - Dec 2017

  Service Engineer

  •Designing maintenance strategies, procedures and methods. •Carrying out routine scheduled maintenance work and responding to equipment faults. •Diagnosing breakdown problems. •Fitting new parts and making sure equipment is working correctly. •Carrying out quality inspections on jobs. •Liaising with client departments, customers and other engineering. •Arranging specialist procurement of fixtures, fittings or components. •Controlling maintenance tools, stores and equipment. •Monitoring and controlling maintenance costs. •Dealing with emergencies, unplanned problems and repairs. •Improving health and safety policies and procedures. •Writing maintenance strategies to help with installation and commissioning guidelines. •Ensuring there is continuous cover of the machinery and equipment in case of breakdowns. • Explanation, installation and maintenance of medical devices like(ophthalmology units, slit lamp, Auto Refkeratometer, LED Vision Chart, Chart Projector, C-arm, Ultrasound, Panorama, Automatic processor, ECG, Patient Monitor, Operating Light, Operating Table, Suction, Syringe pump, Infant Incubator, Warmer, Phototherapy, Spirometer). • Submit reports and job sheet. Show less

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  El Ezaby Trading

  Oct 2015 - Mar 2021

  Designing maintenance strategies, procedures and methods. Carrying out routine scheduled maintenance work and responding to equipment faults. Diagnosing breakdown problems. Fitting new parts and making sure equipment is working correctly. Carrying out quality inspections on jobs. Liaising with client departments, customers and other engineering. Arranging specialist procurement of fixtures, fittings or components. Controlling maintenance tools, stores and equipment. Monitoring and controlling maintenance costs. Dealing with emergencies, unplanned problems and repairs. Improving health and safety policies and procedures. Writing maintenance strategies to help with installation and commissioning guidelines. Ensuring there is continuous cover of the machinery and equipment in case of breakdowns.  Explanation, installation and maintenance of medical devices like(ophthalmology units, slit lamp, Auto Refkeratometer, LED Vision Chart, Chart Projector, C-arm, Ultrasound, Panorama, Automatic processor, ECG, Patient Monitor, Operating Light, Operating Table, Suction, Syringe pump, Infant Incubator, Warmer, Phototherapy, Spirometer).  Submit reports and job sheet. Show less

  • Field Service Engineer

    Jan 2018 - Mar 2021

  • Maintenance Engineer

    Oct 2015 - Jan 2018
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  Technoray

  Jan 2018 - Dec 2018

  (Field Services Engineer(X-Ray , C_Arm , Panorama , Dental , Mamography

  Install and maintain X-Ray Equipment: Fixed X-Ray, Mobile X-Ray ,portable X-Ray (Epsilon, Poskom, DK+ Shanghai) , C-Arm(SKANRAY), Mammography (Genoray) , Panorama (Fona) , X-ray Film Processor(H.q) , CR (Divario), Dental X-ray (Dexcowin)

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  GE HealthCare

  Apr 2021 - Jun 2023

  Field Services Engineer

   Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. Completing Preventative Maintenance and Field Modification Instructions. Ordering and managing repair parts cycle times. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internalservice records in a timely manner. Maintaining daily communications with customers to ensure resolution and proper follow-up, leading tocustomer satisfaction. Maintaining tools and test equipment properly and ensuring they are calibrated. Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatoryrequirements. Managing vendors’ service delivery processes in compliance with GE Healthcare policies. Utilizing the escalation process to resolve customer service delivery issues and conducting root causeanalysis that will lead to effective problem solving. Identifies Sales opportunities and communicate to account team. Assists in Account Sales visits. Working as a member of the local team to provide efficient service delivery to all accounts within assignedarea. Show less

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  Kemet Medical

  Jun 2023 - now

  Field Services Engineer