Aleksandra Ruchniewicz (Zochowska)

Experience

• 

  2Care

  Apr 2007 - Jul 2008

  Advising on policies, procedures and good practiceProviding administrative and operationals support to HR departmentCo-ordinating recruitment and selection process Providing administrative support to the organisation

  • HR Assistant

    Aug 2007 - Jul 2008

  • Admin Assistant

    Apr 2007 - Jul 2007
• 

  2Care, London, UK

  Aug 2008 - Dec 2008

  HR Officer

  Supporting line managers in resolving Employee Relations issuesManaging the recruitment and selection processManaging case work

• 

  Goldsmiths, University of London

  Dec 2008 - Sept 2012

  Implementation, development, maintanance and integration of HRI systemsProduction of management reportsProviding technical support and best practice adviceDevelopment and HR systems training delivery Providing business focused advice and support to managers on range of employee relations issuesSupporting payroll function by co-ordinating workforce information Organising and co-ordinating staff development and HR events

  • HR Information & Systems Officer

    Mar 2012 - Sept 2012

  • Assistant HR Business Partner

    Jul 2010 - Mar 2012

  • Staff Development Assistant

    Dec 2008 - Jun 2010
• 

  UBS Krakow Business Solutions Centre

  Oct 2012 - Jan 2016

  - Managing a shared services HR operations team- Managing delivery of service across the onboarding, lifecycle and exit areas- Acting as a point of contact for issues and escalations, handling complaints- Advising UK Line Managers on performance management, occupational health, flexible workingor workplace concerns queries- Managing requests through their lifecycle until closure, monitor progress of issues to ensureresolution and highlight to relevant parties where issues are not getting resolved- Creating knowledge base articles on labour law requirements for employees, line managers andHR colleagues- Supporting HR transformation process through creation of Shared Services teams andtransition of processes for other countries in EMEA- Creating KPI reports to provide update on team’s progress and leading HR Governancemeetings Show less

  • HR Advisory & Operations Team Leader SMC Poland

    May 2015 - Jan 2016

  • HR Advisory & Operations

    Apr 2014 - May 2015

  • HR Line Manager Advisor

    Oct 2012 - Mar 2014
• 

  State Street

  Feb 2016 - Dec 2018

  - Leading the Poland HR Shared Services team in two locations (Krakow & Gdansk)- Responsible for task distribution and work organization within the team- Re-designing and streamlining administrative processes, updating HR related procedures andservice delivery documentation- Driving and implementing the idea of continuous improvement and individual development inthe team- Acting as a key point of contact for the HR Business Partner and the EMEA Shared ServicesManagement- Providing advice to managers and employees on employment issues and queries- Supporting Workday implementation Show less

  • HR Operations Consultant (Manager ds. Projektow HR)

    Jan 2018 - Dec 2018

  • HR Operations Manager

    Feb 2016 - Dec 2017
• 

  SWAROVSKI

  Jan 2019 - Dec 2019

  HR Operations Team Leader

  - Leading three HR Operations teams in the EMEA region for: Poland, Emerging Markets, UK &Ireland - Acting as the key point of contact for the Heads of HR in the respective locations- Leading on the Employee Capital Plans (retirement plan) implementation- Designing new and streamlining existing HR processes- Creating HR procedures for employees and managers- Measuring & controlling the SLAs & KPIs for the team

• 

  State Street

  Jan 2020 - now

  - Providing complex advice to the business in the area of ER practice such as: performancemanagement, conduct, absenteeism, employment law and HR regulations- Providing trainings to managers and employees on the HR legal framework- Ensuring adherence to corporate guidelines and consistent practices in the resolution of employee relations issues- Supporting managers in the conflict resolution - Managing disciplinary, grievance and dismissal cases - Advising managers and employees on HR policies and practices- Supporting disciplinary, grievance and dismissal cases - Leading the Benefits Delivery Team in Poland and supporting other countries in EMEA region (Saudi Arabia, United Arab Emirates, Ireland, UK)- Transforming and automating and optimising existing operational processes in Poland- Driving and implementing the idea of continuous improvement and individual development in the team- Building professional relationships with vendors and stakeholders to ensure smooth delivery ofservice

  • Senior Employee Relations Consultant, Assistant Vice President

    Apr 2022 - now

  • Employee Relations Consultant

    May 2021 - now

  • Benefits Delivery Lead

    Jan 2020 - Apr 2021