Shannon Echols

Shannon Echols

Dispatch Manager

Followers of Shannon Echols211 followers
location of Shannon EcholsGrand Rapids, Michigan, United States

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  • Timeline

  • About me

    Self-Employed

  • Education

    • Ottawa Hills High School

      1998 - 2002
    • Ottawa Hills High Scool

      1998 - 2002

      Activities and Societies: National Honors Society

  • Experience

    • Multiband Corporation

      Oct 2003 - Sept 2010
      Dispatch Manager

       Manage 4 lead trackers per shift Manage the FSR team Manage Work Order Integrity errors and FSR errors Manage work order corrections and closure

    • MasTec Advanced Technologies

      Sept 2010 - Apr 2024

       Manage current processes• OJT• Temporary POVs• Verizon Assistance• Pod PoY Data• Flex Techs Planning 2017 Leadership Kick Off Conference Continue with certain administrative duties• Assist/manage travel needs• Submit weekly expense reports for 3 VP’s• Manage Tech Scorecard Review and PMP processes• Assist Communications Teamo Simple drafting and formatting of communicationso Regular distribution of communicationso Bi-Monthly company newsletter layout and formatting in Publishero Assist with ordering, printing and communicating projects with vendors• Assist at a company level as needed Show less  Build and send daily/weekly/monthly reporting Assist/manage travel needs Submit weekly expense reports Manage Tech Scorecard Review and PMP processes  Expert Knowledge of Siebel and Analytics Assist Communications Teamo Simple drafting and formatting of communicationso Regular distribution of communicationso Bi-Monthly company newsletter layout and formatting in Publishero Assist with ordering, printing and communicating projects with vendors Assist Project Manager with developing projects and maintain execution of multiple processes Assist at a company level as needed Show less

      • Project Specialist

        Jan 2016 - Apr 2024
      • Adminstrative Assistant

        Sept 2010 - Jan 2016
    • Self-employed

      Apr 2024 - now
      Owner
  • Licenses & Certifications

    • Certified Associate in Project Management (CAPM)

      Jan 2016