Nicolas Serio - PMP

Experience

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  Syseca

  Apr 1992 - Dec 1997

  Software and support engineer

  Several functions in software development: developments, tests, maintenance and support activities in wide variety of business applications.

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  Hewlett-Packard

  Jan 1998 - Jan 2007

  Managed several projects and acted as technical leader for main of them.Different types of managed projects: offshored projects (worked with an Indian team), sub-contracted projects, development projects, ... Several functions in software development: developments, tests and maintenance activities in wide variety of business applications.

  • Project Manager / Senior Software Engineer

    Jan 2001 - Jan 2007

  • Software and maintenance engineer

    Jan 1998 - Dec 2000
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  Hewlett Packard Enterprise

  Oct 2008 - Apr 2017

  Project Manager for IT Service Management Tools and processes (ITIL) transformation projects. · Responsible for the definition, execution and implementation of Service Management tools and processes projects as part of big EMEA IT outsourcing deals (multi-millions dollars programs). · Pre-sales support when requested, including validation of Requests for Proposal within Project Services charter to ensure HP ES can deliver the required services. · Closely work with Account Delivery teams, Solution Architects (SA), PMO, Service Operational teams and the Transformation Manager to support customer’s requirements. Show less

  • Project Manager for IT Service Management transformation projects

    Apr 2010 - Apr 2017

  • Scrumaster / Senior Software Engineer

    Oct 2008 - Mar 2010
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  DXC Technology

  Apr 2017 - now

  Project Manager

  Project Manager for IT transformation projects, on IT Service Management area, for setting up tools and ITIL processes.