Jonathan S.

Experience

• 

  Holy Family Communications

  Jan 2003 - Mar 2004

  Director of Production | On Air Host | Producer

  Radio Station Manager: Key Responsibilities and SkillsManaging Radio Feeds (24/7): Successfully managed 4 radio markets which required exceptional time management and multitasking skills.Producing On-Air Content: Crafting captivating promos, PSAs, and bumpers required creative writing and effective communication.Hosting Fundraisers: Strong public speaking abilities and persuasion skills encouraged listener contributions.Editing Speaker Talks: Meticulously editing recorded talks showcased attention to detail and proficiency in content editing.Guest Interviews: Thorough research and interview preparation ensured engaging and informative discussions.Managing Radio Automation Systems: Technical proficiency and troubleshooting skills maintained seamless broadcasts.Being On-Call 24/7: Adaptability and resourcefulness handled unexpected tasks promptly.Creating Prerecorded Music Shows: Music curation and show production engaged listeners.Networking and Fundraising Presentations: Successfully promoted the station through networking and relationship building.Reporting on Out-of-State News Events: Journalism skills conveyed information effectively. Show less

• 

  Eawireless

  Jan 2004 - Oct 2008

  Sales Specialist

   High volume Cell Phone store. Noncommission store model. Customer service focused. Managed inventory levels and ordering for three stores. Demo’d all accessories to gain high level of expertise to help cross sell. Cell phone consultant. Merchandised the entire store front in three locations. Created branding. i.e. “Shop Local, Save money” Designed price tag, flyers and worksheets to organize customer info & help sales process. Helped define/create store workflows. Assisted with managing side UPS business in same location. Multitask. Worked a crowd. The Lead new hire trainer. Successful trained new hired from young to old. Account management. Managed 75 local business accounts. Created pricing tiers. On site clientsvisits. Upgrading up to 20 devices at same time. Brought bagels and coffee. Followed up withclients periodically to discuss new phones, accessories, and plans. Cross sell. High organizational skills. Show less

• 

  888VoIP

  Oct 2008 - Jul 2009

  Sales Specialist

  Built a up a portfolio of business in the VOIP industry working with peers to create solutions to meet clients' goals. #polycom, #poly #grandstream #trixbox #3cx

• 

  Wireless Zone LLC

  Jul 2009 - Aug 2014

  Sales Specialist

   High volume commission-based store. Lead New hire trainer. Top out caller to prospective customers eligible for upgrade Created outcall log system. Assisted with store merchandising and organization. Cross sell focus. Phone, Accessories, and insurance. Mastered POS software.

• 

  Ingram Micro

  Aug 2014 - Aug 2024

  • Successfully onboarded new customers, delivering a seamless and positive product experience. Achieved a 25% increase in new customer acquisition in 2024. • Provided ongoing support through various channels to ensure customer success.• Analyzed customer data and metrics to identify trends and proactively address issues.• Developed new markets, driving business expansion and revenue growth.• Delivered comprehensive product training to sales teams, ensuring effective selling techniques.• Equipped partners with sales enablement tools, improving their sales capabilities.• Managed sales pipeline using CRM tools, optimizing sales processes.• Led outcalling campaigns and CRM utilization initiatives to boost customer engagement. Show less • Provided sales support to ensure smooth and efficient transactions for customers.• Developed new markets to expand business opportunities and reach new clientele.• Delivered product training sessions to educate sales teams and increase product knowledge.• Sales Enablement: Equipping partners with the tools they need to effectively sell products.• Pipeline Management: Tracking opportunities and ensuring smooth deal progression by utilizing CRM.• Business Unit leader in out calling, proactively and CRM utilization. Show less Unlike other surge protectors, SurgeX never requires a reset, never self-sacrifices to protect connected equipment and never degrades over time. It works every time with a lifetime warranty.Backed with over 40 patents, SurgeX products are engineered to safeguard against power anomalies that can “confuse” and/or destroy the circuitry in digital equipment and cause both equipment degradation and downtime. Independent research proves that SurgeX technology can improve equipment performance, profitability, and ROI. Show less

  • Sr. Customer Experience Representative

    Aug 2023 - Aug 2024

  • Sr. Customer Experience

    Aug 2014 - Aug 2024

  • Senior Solution Specialist

    Jun 2018 - Aug 2023

  • Channel Account Specialist II

    Oct 2015 - Jun 2018

  • Market Development Specialist

    Aug 2014 - Oct 2015
• 

  Good & True Media

  Oct 2024 - now

  Sales Account Executive

  Expertly managing CRM systems while independently generating 90% of my own leads. Conducting professional and friendly cold outreach within the publishing industry, which involves a sales cycle of 6-9 months.