Chrissy Cooper Gildea, RD, ACSM-CPT

Experience

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  The Tavern Restaurant

  Aug 2010 - Aug 2015

  Waitress

  -Served customers and managed expenses through efficient customer and co-worker cooperation-Balanced multiple customers, trained and mentored new staff, and collaborated with managers

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  Mount Nittany Medical Center

  Dec 2011 - Dec 2012

  Nutrition and Culinary Services Department Volunteer

  -Aided Registered Dietitians with patient outreach discussing meals and preferences-Administered hospital food surveys over the phone regarding experience, food, and medical needs

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  University of North Carolina at Chapel Hill

  Jun 2012 - Aug 2012

  University of North Carolina- Chapel Hill Sports Nutrition Intern

  -Aided Registered Dietitians with team talks, counseling sessions, and menu creation -Assisted RDs with Body Composition and Urine Specific Gravity testing on various sports teams-Generated and formatted handouts for grocery store tours, assisted in football training camp hydration stations, and organized the football summer food voucher program-Created an eating disorder patient case study presentation and a semester-long dining hall menu

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  Pennsylvania State University, Dr. Kris Clark

  Jan 2013 - May 2013

  Sports Nutrition Intern

  -Assisted Dr. Kris Clark with Bod Pod testing, counseling of athletes, and creation of educational materials-Shadowed Dr. Clark in team, coach, and individual meetings and aided in office work-Individually taught Kinesiology classes sports nutrition information

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  Reinhardt Family Practice

  Aug 2013 - Jul 2014

  Nutritionist

  Primary nutrition consultant and resource under physician supervision. Counseled on a daily basis those with type II diabetes, bariatric and hypertensive patients, and weight loss or weight gain patients, amongst many others. Worked in collaboration with physicians, LNPs, personal trainers, and wellness coaches for a complete and well-rounded medical practice. Created educational handouts and menus, and gave frequent presentations to patients and members. Also proficient in Amazing Charts electronic medical records system. Managed phone calls from patients and also worked as an office receptionist to keep the practice running smoothly. Show less

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  My Sports Dietitian

  Jan 2014 - Oct 2017

  Intern

  -Assisted with the creation, development, and publication of online materials-Worked in collaboration with other interns to edit and promote an eBook, blog, and related materials with deadlines for the release of the product

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  Adagio Health

  Aug 2014 - May 2015

  Dietetic Intern

  -Completed 1200+ supervised hours in clinical, foodservice, and community settings-Sites included Trinity Health Systems, WIC, HealthSouth Sewickley, Villa St. Joseph Long-term Care, PowerUp, UPMC Visiting Nurses, Southwestern Veterans Center-Specialty sites included University of Notre Dame Sports Nutrition, University of Pittsburgh Sports Nutrition, and Leslie Bonci of Pittsburgh Athletics-Proficient in MediTech, QuickWIC, and Answers electronic medical records system-Created and marketed a new Sports Nutrition counseling program for Adagio Health's Nutrition Department Show less

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  University of Louisville Athletics

  Aug 2015 - Aug 2015

  Performance Nutrition Intern

  -Assisted RDs in production of football training camp and nutrition education of athletes-Maintained hydration protocols with weigh-ins and weigh-outs, created educational materials for training table, created and coordinated menus for football team vendors for every meal, and managed product inventory -Completed Seca body composition training-Analyzed various supplements for nutrition and electrolytes (Power Pak, The Right Stuff, Pedialyte, protein and energy bars, Gatorade products, etc.) Show less

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  Mortenson

  Sept 2015 - Aug 2017

  Quality Control Specialist

  -Electrical Quality Control crew foreman-Managed a team responsible for inspecting all installed components of the solar site-Received annual Female Employee of the Year award during Women in Construction Week-Proficient in construction project management software Autodesk BIM 360-Proficient surveyor-Locations: Utah, Indiana, South Carolina

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  Palmetto Animal League

  Mar 2017 - Aug 2017

  Animal Shelter Volunteer

  -Help to walk the dogs, play with the cats, and provide support for the no-kill shelter

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  Wag! Group Co.

  Sept 2017 - now

  Wag! Walker

  -Walk dogs on demand or on daily scheduled walks -Board and sit dogs for overnight care

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  Plus One Health Management Inc

  Nov 2017 - Dec 2019

  Group Fitness Instructor, Personal Trainer, & Wellness Ambassador

  -Group Fitness Instructor - Boot Camp-Customized personal training sessions with clients focused on reaching fitness and lifestyle goals-Managed Wellness Center studio and locker rooms by responding to client requests and needs-Coordinated calendars, arranged appointments, and managed payment with clients and guests-Developed and reviewed monthly metrics to help implement additional wellness programs-Responsible for administrative support to the Plus One team, client, and fitness center members -Created multiple blog posts regarding nutrition and well-being for corporate "Camp Pono" wellness program Show less

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  Lemonaid Health (part of 23andMe)

  Sept 2020 - Sept 2022

  Team Lead, Patient Support

  -Managed monthly message quality assurance program by evaluating 17-20 team members' correspondence with patients, ensuring consistent language, grammar, and clear/concise messages across the team-Actively managed daily team schedules and workflow channels, making last-minute coverage changes and responding to team needs-Lead new-hire training and development of new features of the training program, while conducting potential candidate interviews-Produced and edited team knowledge base documents, highlighting process and workflow changes-Handled high-volume of patient calls and messages through proprietary electronic medical record platform, while collaborating with medical providers and pharmacists for an exceptional patient experience-De-escalated difficult patient situations while remaining professional and solution-oriented -Completed detailed and time sensitive CMR reports for local health departments in all 50 states and DC Show less

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  Abridge

  Oct 2024 - now

  Customer Support Specialist