Deep Enrich
Nithish Adwala
Technology Support Analyst
1000 followers
Toronto, Ontario, Canada
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About me
Data Analyst | Data Science | Business Analyst | IT Business Analyst | Customer Service Manager
Education
Conestoga College
2023 - 2024Information Technology Business Analysis Business Analysis
A V College Science Arts Commerce
2018 - 2021Bachelor's degree MATHEMATICS AND STATISTICS
Experience
Sify Technologies Limited.
Jul 2021 - Apr 2023Technology Support Analyst
Maverick InnoGarage
May 2023 - Oct 2024Analyst
LCBO
Feb 2024 - Nov 2024Casual Customer Service Representative• Provided prompt and courteous service using the POS/Cash system to assist customers at LCBO in Elmira, Ontario.• Handled customer inquiries about various LCBO products, offering detailed information and personalized suggestions based on customer preferences.
Walmart
Mar 2024 - nowCustomer Service Manager• Process transactions accurately and efficiently, ensuring a smooth customer shopping experience.• Greet all customers politely and kindly, enhancing customer satisfaction and fostering loyalty.• Promote company-sponsored programs, including credit card services, product protection, and charity initiatives.
Licenses & Certifications
- View certificate
Programming for Everybody (Getting Started with Python)
University of MichiganDec 2023
- View certificate
Career Essentials in Generative AI by Microsoft and LinkedIn
MicrosoftApr 2024 
IT Leadership Professional Certificate
ServiceNowAug 2024- View certificate
Build Your Generative AI Productivity Skills with Microsoft and LinkedIn
MicrosoftMay 2024
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