Muhammad Adeel

Experience

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  Zong CMPak Ltd

  May 2013 - Sept 2013

  Customer Service Officer

  • Respond promptly to customer inquiries• Handle and resolve customer complaints• Communicate and coordinate with internal departments

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  Spinel Mines Corporation

  Feb 2015 - Feb 2016

  Admin Officer

  • Maintaining and updating customer Databases Management• Provide the monthly valuation of business impact reports to CEO and Managing Director.• Record all documents and handle customers and suppliers databases.• Deal with any inquiries, complaints and monitor customer service.

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  Aqeel Enterprises (Pvt) Ltd (CPEC Project)

  Mar 2016 - Dec 2017

  Assistant Manager

  • Undertake daily operational tasks to ensure the functionality and coordination with my team.• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.• Communicating with Vendors, Clients and managing relationships.• Contributing to the growth of the company through successfully leading teams.• Comfort with multi-tasking in a deadline-driven environment.• Update spreadsheets, databases and inventories with statistical, financial and non-financial information.• Organizing, planning, data Analysis and implementing strategy. Show less

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  Premier Industrial Chemicals Mfg. Co. (Pvt) Ltd.

  Jan 2018 - Aug 2021

  • Completes a broad variety of administrative tasks for Executive including: managing an extremely active calendar of appointments; completing expense reports; creating and organizing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.• Manage workflow by assigning tasks to other employees, ensuring that deadlines are met and work is completed correctly• Communicates directly, and on behalf of the Executive, with Board member, Senior Management and other Executives.• Acting as the point of contact among executives, employees and other external partners.• Maintains relationship with other executives, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations. • Composing and preparing correspondence with effective communication via calls, emails or face to face.• Preparing financial statements, reports, memos, invoices letters, and other documents.• Researching and conducting data to prepare documents for review and presentation by board of directors, committees, and executives.• Successfully completes critical aspects of project with a hands-on approach, including Coordination ,reporting or personal correspondence and other tasks that facilitate the Executive's ability to effectively lead the company• Prepare internal and external corporate documents for Executives and maintain information in confidential manners.• Resolves administrative problems by analyzing information; identifying and communication solutions. Show less

  • Executive Administrative Assistant

    Jan 2018 - Aug 2021

  • Personal Assistant

    Jan 2018 - Nov 2020
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  National University of Computer and Emerging Sciences

  Aug 2021 - Feb 2024

  Secretary (Director)

  • Act as a first point of contact, prepare & disseminate correspondence, memos and confidential forms, managing active calendar of appointments, organizing & schedule meetings and minutes during meetings, setting priorities of tasks given by Director. • Assisting the Director regarding daily/weekly/Monthly agendas & correspondence with HOD’s & other senior faculty/staff.• Develop and maintain a filing system and communicate between the executive and employees.• Resolves administrative problems by analyzing information; identifying and communication solutions.• Coordinate executive communications, including taking calls, responding to emails and interfacing with Management. • Resolve queries/issues of department secretaries/academic officer/staff & track their department documents by coordinating with Head-Office regarding approvals and provide background information when needed. • Assisting the various committees of the campus & communication with Committee members in this regard & its briefing to Director. • Prepare internal and external corporate documents for Executives and maintain information in confidential manners• Dealing with parents and students on behalf of the Campus Director in sometimes distressing/vigorous situations. • Maintain adequate services in the office by organizing office operations and procedures, controlling correspondence, designing filing systems, incoming/outgoing mails log sheets & databases, reviewing and approving supply requisitions, assigning and monitoring clerical functions. Show less

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  Pronto Promo (Pvt) Ltd.

  Feb 2024 - Sept 2024

  Executive Assistant to Chief Executive Officer

  • Managing the CEOs calendar, including arranging meetings, appointments, travel arrangements and other relevant events.• Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately.• Supporting the CEO through a combination of project management, research and administrative support• Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.• Evaluate and assist in developing office policies and procedures for improved work-flow and anticipate future needs as organization grows• Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day- to-day engagements.• Play a key role in facilitating the CEO's workflow and enhancing overall productivity. Show less

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  Nizam Alam Group

  Sept 2024 - now

  Assistant Manager (CEO Secretariat)