Lívia Marchi De Melo

Experience

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  PENSANT CONSULTORES

  May 2006 - Feb 2007

  Administrative Assistant
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  Universidade Federal do Rio Grande do Sul

  Sept 2007 - Aug 2011

  Activities in the Bromatology Laboratory - Food Analysis:● Determination of lipids, carbohydrates, proteins, and ashes in bread made with quinoa flour;● Preparation of sensory panel of bread samples produced with different concentrations of quinoa flour.Activities in the Biological Assays Laboratory:● Biological assays with Wistar rats to evaluate the health benefits provided by the diet with bread made with quinoa flour;● Biological assays with Wistar rats to study the protective effect of bixin and annatto on the nephrotoxicity of chemotherapeutic agents. Show less

  • Scientific Initiation Scholarship

    May 2009 - Aug 2011

  • Scientific Initiation Scholarship

    May 2009 - Aug 2011

  • Data Processing Center Scholarship

    Mar 2009 - May 2009

  • Scholarship - Administrative

    Sept 2007 - Feb 2009
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  CIENTEC - Fundação de Ciência e Tecnologia

  Sept 2011 - May 2012

  Toxicological Analysis Intern

  ● Standardization of reagent solutions;● Liquid-liquid extraction;● Calibration of balances;● Quantification and qualification of aflatoxins in peanuts and animal feed through thin-layer chromatography.

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  UFRGS

  Sept 2013 - Apr 2015

  Scientific Initiation Scholarship

  ● Assistance in PCR technique for bacterial determination;● Utilization of electrophoresis tank;● Microorganism subculturing;● Preparation of solutions, culture media, and agarose gels;● Utilization of spectrophotometer, centrifuge, and flow hoods;● Material sterilization in autoclave;● Laboratory cleaning and organization.

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  Creäm Sorvetes Artesanais

  May 2015 - Jun 2017

  ● Bank reconciliation;● Accounts payable;● Utilization of Kanban system applied to administrative routines;● Organization of documents for submission to the accounting department. ● Migration of the ERP system;● Preparation of a document with all product formulations of the company;● Review of good manufacturing practices manual and standard operating procedures;● Development of bench tests;● Calculation of nutritional information tables;● Preparation of labeling for new products;● Review of labeling for existing product lines.

  • Administrative / Financial Intern

    Feb 2016 - Jun 2017

  • Research And Development Intern

    May 2015 - Feb 2016
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  RITTER ALIMENTOS S/A

  Jun 2017 - Nov 2018

  Research And Development Intern

  ● Planning strategies focused on problem-solving and industrial testing relevant to the physical-chemical and microbiological stability of protein bars;● Development of protein bars, ensuring the preparation of nutritional tables, technical data sheets, and labels;● Relationship with suppliers for market analysis;● Preparation of reports and control spreadsheets.

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  Vallens Ingredientes Industriais Ltda

  Jan 2019 - Jan 2020

  Research and Development Analyst - Quality Control Technician

  ● Responsible for managing strategies focused on the research and development of wheat flour improver for bread production, ensuring process compliance and excellence at all levels;● Development of packaging, nutritional tables, labels, data sheets, and technical specifications for products and suitable storage systems to preserve food quality and safety;● Planning and execution of bakery training for clients, involving the creation of an operational manual with the company's base formulations;● Relationship with suppliers to request samples for bench testing;● Direct interface with ANVISA to clarify regulatory issues;● Selection and forwarding of samples for external analysis, execution of moisture and pH analysis of final products, and preparation of reports;● Preparation of reports and monitoring of area indicators to analyze possible strategies and decision-making. Show less

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  Grupo Zaffari

  Feb 2020 - Jun 2023

  Acting as a Research and Development Analyst, ensuring that all activities are carried out in accordance with the standards, policies, and guidelines established by the company.● Calculating nutritional tables, also working on the development of labels and tags for imported products in accordance with regulatory standards (ANVISA/MAPA);● Direct interface with ANVISA to clarify regulatory issues;● Administrative routines, sample management, management of documents and files relevant to the sector;● Use of Excel and VBA for spreadsheet analysis of sales;● Trend research to prepare reports making suggestions to improve product mix in the stores. Show less

  • Research And Development Analyst

    Apr 2023 - Jun 2023

  • Research And Development Assistant

    Feb 2020 - Apr 2023
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  SAP

  Jun 2023 - now

  Technical Support iXp Intern

  Acting as a level 1 support engineer for SAP Fioneer Alliance Support, which is a long-term collaboration model aimed to ensure support for customers with solutions that integrate products of both partners. This internship involves daily interaction with the partner, offering a business-oriented perspective on the working processes.● Research and analyze to diagnose and resolve technical problems.● Provide online assistance to customers on ServiceNow.● Demonstrate empathy and maintain engagement until customer queries or issues are resolved.● Capture complete and accurate problem/symptom descriptions of reported issues.● Investigate and resolve critical system issues for enterprise-level clients.● Analyze complex, real-world problems.● Use knowledge databases (Technical Notes, KBAs, Customer Incidents) to analyze and resolve customer cases.● Use the PULSE methodology to provide transparency and consistency for customers and internal stakeholders.● Use the Swarming process to reroute cases to another component quickly and efficiently. Show less