Haleem Najem

Experience

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  MindScrew

  Oct 2011 - Sept 2016

  Bar Manager

  • Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. • Create new cocktail recipes.• Ensure client satisfaction. • Upsell bar products.

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  Nay & Mir Amin Restaurant, DIFC Dubai

  Oct 2016 - Jun 2017

  Assistant Restaurant Manager

  • Follow checklist and ensure proper opening/closing/mid shift handover procedures.• Conduct store tour and check the front and back of the house to ensure readiness for the shifts.• Ensure hygiene and safety standards are adhered to by employees and in the restaurant. • Check all sections during service to ensure good performance, fill in where needed and ensure all SOPs and sequence of service are followed.• Conduct table visits and handle customers’ complaints efficiently and professionally according to company regulations. Show less

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  Eat Sunshine Organic Healthy Food

  Sept 2017 - Nov 2020

  Restaurant Manager

  • Develop store strategies to raise customers’ pool, expand store traffic and optimize profitability.• Ensure high levels of customers’ satisfaction.• Report on buying trends, customer needs, profits and innovative ideas to increase market share.• Ensure inventories and requisition done accurately and on time.• Divide employee’s duties and tasks, coach, train and manage their Schedule.• Assist in controlling void reports, breakage, theft and waste reports.

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  Dot Sugar

  Nov 2020 - Sept 2021

  Restaurant Manager

  .Coordinating daily restaurant management operations.Delivering superior food and beverage service and maximizing customer satisfaction.Responding efficiently and accurately to restaurant customer complaints.Researching new wholesale food suppliers and negotiating prices.Calculating future needs in kitchenware and equipment and placing orders, as needed.Managing and storing vendors’ contracts and invoices.Overseeing restaurant staff performance, ensuring quality dining

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  InterContinental Aqaba Resort

  Jun 2021 - now

  Restaurant Manager