Experience

• 

  Swissport

  Feb 2004 - Oct 2005

  Ramp lead/supervisor & fueler
• 

  Power plus

  Oct 2005 - Oct 2007

  Tower climber / foremen - tower division

  Built communication facilities and cell towers from the ground up.Sweep and PIM Tested projects after installation prior to hand-off to customersCompleted close-out packages to customer standardsEnsured crews operated under strict safety guidelines

• 

  Ncs

  Oct 2007 - Jan 2009

  Construction manager

  Lead 3 crews of 4 within the Las Vegas market building for multiple customers.Maintained site budgets and schedules with daily updates to customers on the progress of construction across multiple sites.Reviewed all bids and build plans within market for discrepancies to ensure no change orders or issues would be needed.

• 

  Wfi

  Jan 2009 - Dec 2009

  Construction manager

  Assisted site acquisition team with A&E walks and tower owners/property owners to prepare lease exhibits and construction drawings.Managed submissions to jurisdictions for zoning and building permits. Worked with plan checkers on corrections issued and tracked progress of approval.Managed submission to utility companies to coordinate power and telco designs and installation of services to meet carrier build plans and launch in the Las Vegas market.

• 

  Crown castle

  Dec 2009 - Dec 2012

  Construction manager

  Managed various projects including; new builds, collocations, structural modifications, and relocations with multiple different customers.Maintained highest percentage of punch-walk compliance with the west area.Created many of the process that are being used for Construction Managers in the market.Managed multiple jurisdictions, utilities, and general contractors to ensure that the customer timelines were met.

• 

  Crown castle

  Nov 2013 - now

  Lead team that is responsible for road mapping, development, design, and training of business process related to the overall environment of Small Cell systems and workflow management.Worked cross-functionally across National, Regional, and District teams to accommodate and train system and business process changes and enhancements.Ensure that changes from other lines of business did not conflict with Implementation in the field and help to plan and mitigate changes that arise.Liaise between the field teams and IT Teams to implement requested changes to the system or process.Provide support for the field when questions and issues arose. Worked with them to find the best solution to their problem or train them in the function they were having issues with. Show less Lead a team of 8 Project Managers & Project Coordinators with a focus of multiple Customer builds and Programs.Developed efficiencies for pRoject Managers to better manage their projects, clean up old tasks and projects, and create better use of their time through efficiencies.Worked with direct reports to continue training them in the systems, processes, and additional areas of need.Mentored each individual and provided opportunities for each individual to grow and develop.Assisted District Manager with training needs of the Project Managers and Project Coordinators in the system.Reviewed financials for the District on a weekly basis to ensure that Quarterly/Yearly goals are being made and to identify any areas of improvement or issues to be addressed.Reviewed and approved purchase order requests and budgets to ensure that the projects are being managed correctly and no compliance issues would arise.Worked with the customers in each market to improve relationships between he teams with the emphasis to obtain additional work. Received recognition from T-Mobile Market Manager and team in market where we obtained previous negative reviews year after year. Show less Managed applications from initial contact to completion and close out of project.Maintained the financial records for each project to ensure all funds are accounted for and billed within compliance.Managed full turnkey projects from site acquisition through close-out for AT&T NSB, AT&T LTE, metroPCS, Clearwire, T-Mobile Modernization & L700, SPrint Network Vision, and Non-Traditional Carrier collocation projects.Utilized Crown Internal systems as efficient as possible and was the Subject Matter Expert for Project Managers in the Market and Area. Show less Put together the training materials and worked with the other Implementation Managers to create an Area CM Training resource and Training Session.Worked with the team of 7 Construction Managers to bring down our compliance numbers for regulatory from 300+ to under 16 in 3 months. Lowest in the west area.Worked with CM team to continue training them in the systems, processes, and additional areas of need. Developed PMT views. for the CMs to use to better manage their projects and maintain efficiencies.Worked with the Project Managers and Coordinators to close jobs and manage the Construction Managers to complete required tasks in a timely fashion. Cleaned up over 400 old jobs in one quarter. Show less

  • Sr. Manager Business Performance - Process & Systems

    Oct 2023 - now

  • Program Manager / Manager of Project Delivery

    Jan 2020 - Oct 2023

  • National Program Manager, SCN

    Oct 2015 - Jan 2020

  • Program Manager

    May 2014 - Nov 2015

  • Project Manager

    Aug 2012 - Oct 2015

  • Implementation Manager

    Nov 2013 - Jun 2014