Experience

• 

  Point loma credit union

  Sept 2007 - Jan 2009

  Bank teller

  Assist credi union members with banking needs; withdrawls, deposits and account information. Refer CD's loans, and savings accounts to members.

• 

  Bank of oklahoma

  Mar 2012 - Feb 2014

  Remittance processor i (wholesale dept.) 3rd shift

  Receive sort and open remittance payment envelopes, including cash and non cash items. Used high speed imaging equipment to scan checks and documents into TMS 2011 computer system. Balanced payment transactions and performed data entry for data analysis and billing purposes. Also reporting there detail payment information according to the customers specifications.

• 

  Bank of oklahoma

  Feb 2015 - Jul 2022

  Communicate with other bank business partners, co-banks, and various banking institutions to resolve complex problems pertaining to account outages and discrepancies. The QAC applies internal and external processing knowledge to gain resolution for Item Processing, Remittance Services, and customer outages which requires in-depth research and tracking abilities utilizing various back systems and reports. The QAC also coordinates with Implementation Specialists, Business Support, Data Security and Transmission Services personal to on-board new customers and close accounts. Show less

  • Transit Control Coordinator

    Sept 2021 - Jul 2022

  • Quality Assurance Coordinator (Retail Remittance Dept.)

    Mar 2017 - Dec 2021

  • Remittance Processor II (Wholesale Dept.)

    Aug 2016 - Mar 2017

  • Remittance Processor Specialist II (Retail Dept.) 3rd shift

    Feb 2015 - Aug 2016
• 

  Brink’s inc

  Jul 2022 - now

  Cash manager