Michael Baird, MPA

Experience

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  US Army

  Mar 2003 - May 2008

  Infantry Fire Team Leader

  Managed a team of 4 soldiers, part of a light infantry company, in the daily operationand execution of critical mission assignments- Led soldiers on over 200 foot patrols in Al Dora, Iraq, which directly led to thecompany’s success- Developed and implemented strategic goals for tactical victories- Developed partnerships with Iraqi civilian and military organizations- Trained and mentored soldiers on a variety of tactical and technical skills that led to theoverall success of the company- Developed specific training programs: Communication devices, communityoutreach, land navigation, marksmanship and first aid/combat lifesaver Show less

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  Google

  Aug 2011 - Feb 2013

  Field Operations Supervisor

  - Operations Specialist supervising a high performing team in a multi-faceted role as a member of a confidential project for Google Inc.- Conducted indoor mapping, data collection, and quality control in support of Google's newly launched indoor navigation application- Worked and traveled with team to regional, national and worldwide locations on deadline-driven assignments- Conducted weekly planning to coordinate travel, logistics and work flow for team- Scouting venues to assure project standards were met - Performed all required duties without the regional oversight of supervisor; headquarters located in California Show less

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  Massachusetts Department of Veteran Services

  Feb 2013 - Sept 2014

  Peer Support Specialist

  - Peer Specialist assessing recently separated, disabled, and other homeless veterans to assist with access to housing programs, benefits and services relative to the veteran’s needs. - Participating in community outreach events, providing case management, as well as referral and follow up services for veterans. - Assisting social workers with developing goals and creating individual action plans (IAPS), relative to the individual veteran’s needs. - Developing supportive relationships with veterans, their families or significant others, in order to assist veterans with service needs and to attain the highest lever of independent functioning. - Advocating for veteran’s rights and benefits with community service providers, federal and state agencies, court systems, and employers. Show less

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  The Hanover Insurance Group

  Sept 2014 - May 2015

  Associate Catastrophe Adjuster

  - Serve as a licensed Adjuster for the Catastrophe/Reinspection Team - Use discretion and independent judgment in independent claim handling- Analyze, evaluate, and negotiate claims of minimal complexity - Identify possibly suspicious claims- Sell the policy and insurance to claimants and identify possibly suspicious claims- Contact customers to confirm cause, coverage, liability and damages

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  Wounded Warrior Project

  May 2015 - now

  -Serve as the representative for Wounded Warrior Project in the major military treatment facilities, military installations, and VA facilities nationwide, where veterans receive care and treatment-Actively plan and coordinate opportunities for networking, camaraderie building, and family bonding for WWP alumni and their family members.- Collaborate with DoD, VBA, and VHA offices to ensure that the Veterans and their family's needs are met in a timely and professional manner. -Locate Veterans and their family members that have not yet had contact with WWP and introduce the organization's programs and services.- Develop budgets while utilizing expense controls and seeking opportunities for donations.-Serve as a point of contact for WWP veterans and their family members and refer them to appropriate WWP programs, staff and other organizations as resources Show less

  • Alumni Manager

    Apr 2020 - now

  • Outreach Specialist

    Dec 2018 - Apr 2020

  • Outreach Coordinator

    May 2015 - Dec 2018