Ahmed Gamal, CAMS

Experience

• 

  QNB Group

  Apr 2010 - Sept 2022

  Combat and monitor any Anti- Money Laundering activities.1. Follow up on the AML system alerts2. Review and investigate branches AMLOs feedback regarding AML system Alerts.3. Prepare Suspicious Transaction Reports4. Approve transactions related to CBE instructions and procedures requested by Anti Money Laundering Unit.5. Ensure the implementation of procedures and IT tools indicated in the Anti Money Laundering andKnow Your Customer Procedures Manual in all branches and QNB ALAHLI Subsidiaries.6. Combat the occurrence of any fraud or money laundering activities either by bank’s employees or by athird party associated with the bank.7. Follow up on branches regarding the regular updating of Clients’ Account Information and documentations.8. Approve exceptional transactions based on the Processing Units requests.Monitor the “Know Your Customer" and the "Due Diligence process".1. Ensure that all the necessary "Know Your Customer" and the "Due Diligence Process" are carried outappropriately to ensure that the client is of a type acceptable to the bank.2. Check appropriate documents related to Know Your Customer and Due Diligence and ensure that they are complete.Spread and ensure anti-money laundering awareness among Bank employees1. Address all Anti-Money Laundering information and instructions for Branches’ employees.2. Conduct training to ensure that Bank’s employees remain competent during their employment,particularly in the context of understanding changing regulatory standards related to Anti-Money Laundering عرض أقل 1- Represent active daily point-of-contact for customers requesting or inquiring on different bank products (whether in person or by phone).2- Process all the customer’s requests for the different bank’s products and service. (Accounts, Remittances, CDs, TDs,Checkbooks, Loans, Credit Cards, Certificates…etc).3- Host customers and prospect customers at the branch, maintaining QNB ALAHLI's professional image so as to attain their optimum satisfaction level.4- Responsible for managing a portfolio of assigned customers (Banky, Tamayoz or Safwa), handling their requests andmaintaining the relationship with them to provide them with the relevant banking solutions resulting in optimum customer satisfaction and maximizing the bank’s profitability.5- Set effective action plans to achieve the assigned portfolio targets as designated by the Markets Management, taking intoconsideration any changes that may occur to the assigned segment.6- Maintain and develop cross-selling transactions through cultivation of account relationships. Maintain personal contacts withindividuals through business calls, appointments and cross selling.7- Develop new business from prospect customers through the utilization of all services of the bank and augment services in theones already established.8- Compile and analyze customer needs, and address the customers with the right banking solutions.9- Ensure addressing customer’s enquiries and complaints (through customer calls or branch visits), seizing every opportunity tomaintain their optimum satisfaction and tackling new business opportunities.10- Keep awareness of the market activities and trends and industry norms through following up on the news and periodicals inorder to address the customer’s needs for banking solutions and to build insight on permeating new business opportunities.11- Keep close monitoring of the handled accounts business activities, and report any suspicious activities in regards to money عرض أقل

  • Anti-Money Laundering Manager

    Jan 2021 - Sept 2022

  • AML & CFT Team Leader

    Mar 2017 - Jan 2021

  • Anti-Money Laundering Executive

    Feb 2014 - Mar 2017

  • Relationship Executive

    Apr 2010 - Feb 2014
• 

  First Abu Dhabi Bank (FAB)

  Sept 2022 - now

  Head of AML