Fajria Tsaabita

Experience

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  Balai Pengembangan Pendidikan Anak Usia Dini dan Pendidikan Masyarakat Provinsi Kalimantan Timur

  Nov 2020 - Nov 2020

  Video Editor

  • Developed video concepts for tutorial content on how to use e-commerce applications (Shopee and Tokopedia).• Coordinated with project supervisors to ensure content alignment with learning objectives.• Edited tutorial videos using animated formats to enhance visual engagement and understanding.• Provided clear and easy-to-understand voice-over explanations tailored for equivalency education students (Package C level).

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  Biro Administrasi Pimpinan Sekretariat Daerah Provinsi Kalimantan Timur

  Sept 2022 - Dec 2022

  Provincial Public Relations

  • Prepared schedules and coordinated official activities for the Governor, Deputy Governor, and Regional Secretary, while ensuring all events were executed smoothly in accordance with standard protocol procedures.• Coordinated with various departments regarding events attended by top officials.• Documented leadership activities through photography and videography for publication on social media and internal archives.• Maintained and enhanced the public image and reputation of leadership figures by disseminating official activities to the public, complemented with supporting news articles to accompany published documentation.• Fostered and maintained external relations through effective communication and collaboration.• Performed administrative tasks such as drafting invitation letters, travel orders (SPD), and data entry using Microsoft Excel. Show less

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  Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi Kalimantan Timur

  Oct 2022 - Oct 2022

  Talent

  Served as on-screen talent for a public service video on the YouTube channel of the East Kalimantan Provincial Investment and One-Stop Integrated Services Office (DPMPTSP).

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  BBO (PT Bizgital Indonesia)

  Feb 2023 - Feb 2023

  Ticket Management Service Tulus “Tur Manusia 2023” Samarinda City

  • Verify ticket and give wristband according to the ticket purchased.• Scan tickets of incoming and outgoing concertgoers.

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  Balai Guru Penggerak Provinsi Kalimantan Timur

  Dec 2023 - Jan 2024

  Video Editor

  • Translated English-language videos into Indonesian for educational purposes.• Added subtitles to videos to enhance accessibility and learning effectiveness.

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  PT TOYOTA ASTRA FINANCIAL SERVICES

  May 2024 - Aug 2024

  Customer Service Officer

  • Provided product-related information to customers clearly and accurately.• Assisted clients in the financing application process, including document collection and form completion.• Handled customer complaints and offered appropriate solutions to resolve issues.• Maintained strong relationships with customers to ensure satisfaction and loyalty.• Managed administrative documentation for all clients efficiently and in accordance with company procedures.

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  PT MITRA USAHA KALTIM

  Jan 2025 - Apr 2025

  Marketing Content Creator

  • Designed, produced, and managed engaging creative content (videos, images, articles) for digital platforms and social media.• Developed innovative content concepts aligned with market trends and the needs of the target audience.• Aligned content strategies with overall business goals and brand messaging.• Monitored content performance regularly to boost engagement and optimize results.• Built and maintained audience engagement through relevant and creative content.