Noora Heikkilä

Experience

• 

  K-kenkä

  Apr 2007 - Apr 2008

  Salesperson
• 

  Fennia

  May 2008 - Jan 2013

  The main task was to support the sales organization in choosing the appropriate insurance product as well as help in the technical problems. Work was both internal and external customer service. My responsibilities as a Sales Officer included the active insurance sales to households, helping in the insurance damage situations, maintaining the customer and insurance data and the management of agreed campaigns.

  • Insurance Officer

    Dec 2010 - Jan 2013

  • Sales Officer

    May 2008 - Nov 2010
• 

  Opteam

  Sept 2009 - Nov 2010

  Seller
• 

  Carlings AS

  Feb 2013 - May 2015

  Salesperson
• 

  New Yorker

  May 2015 - Jul 2015

  Salesperson
• 

  KONE Corporation

  Apr 2016 - Aug 2016

  Customer Service Officer -trainee

  My work in Global Spares Supply -unit consisted handling elevator, escalator and automatic door spare part orders, following up the delivery process and customer service concerning orders and deliveries. Key activities were operational co-operation with GSS customers and order handling using SAP/R3 system. I was in responsible of ensuring the reliable spare part delivery process to customers globally; KONE country units, distributors and non-KONE customers together with Customer Service team.

• 

  BIK BOK AS

  Sept 2016 - May 2017

  Salesperson
• 

  Caverion

  May 2017 - Aug 2017

  Summer Trainee in Administration Services

  As a Summer Trainee in Administrative Services my duties mainly included assisting payroll calculation, purchase and sales invoicing. I used the following programs on a daily basis; SAP, Artturi, V10 and MS Excel. So for an example, I handled payroll calculation in three different programs.

• 

  Oma Säästöpankki Oyj

  Nov 2017 - Sept 2018

  Service Advisor
• 

  OP Financial Group

  Sept 2018 - now

  • Varainhoitaja

    Jun 2024 - now

  • Investment Specialist

    Jan 2022 - Jul 2024

  • Customer Specialist

    Aug 2020 - Jan 2022

  • Customer Advisor / Contact Person

    May 2019 - Aug 2020

  • Customer Advisor

    Sept 2018 - Apr 2019