Kimberlyn Rodríguez Lacayo

Experience

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  Cafe Britt

  Aug 2013 - Dec 2015

  - Resolution of labor conflicts through proactive communication.- Coordinated the work activities of subordinates and staff in relation to employment, compensation, labor relations and employee relations.- Handling understaffing, disputes, termination of employees and administration of disciplinary proceedings.- Organization represented in hearings and investigations related to personnel.- Help the diversity recruiter comply with all corporate policies.- Development and facilitation of job fairs.- Organizing new employee orientation schedules for all new hires.- Follow-up of key dates and deadlines and maintenance of specific personnel lists.- Extensively trained new and existing employees.- Monitored the workflow and behaviors of the participants throughout the training process.- Used role plays, simulations, team exercises, group discussions, videos, and lectures to instruct participants in a variety of ways. Show less

  • Organizational Development Analyst

    Apr 2015 - Dec 2015

  • Sales Customer Service

    Aug 2013 - Apr 2015
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  IBM

  Mar 2016 - Jan 2019

  - Execute accounting process during the month. - Provide reports of critical risks, issues and dependencies. - Owns coordination activities between internal and external stakeholders. - Measure performance against the plan to optimize the contribution to profits - Follow-up of the bond approval process and generation of purchase orders. - Ensure compliance with claims (labor/expenses) - Ensure audit readiness and reduce legal/financial risks. - Validation of the accuracy of the documentation. - Carrying out project documentation audits. Show less - Establishment of project control procedures, such as project forecasts and cash flow projections.- Implemented a set of comprehensive monitoring processes to monitor the performance of Contract Management.- Follow-up of deadlines and marking of possible problems to be addressed.- Reviewed sales, customer concerns, and new opportunities to drive business strategy in weekly planning sessions.- Managed day-to-day development issues.- End-to-end workflow of purchase orders.- Compilation of decisions and key documents.- Early engagement with stakeholders- Management of Disputes or Variations of Contracts. Show less

  • Administrative Analyst

    Jun 2017 - Jan 2019

  • Contract Management Specialist - Portuguese

    Mar 2016 - Jun 2017
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  Refinitiv

  Feb 2019 - Feb 2021

  - Providing leadership, training, coaching, and guidance to junior staff- Managing projects, developing project plans.- Provide project level analysis – producing required project analysis documentation- Responsible for the implementation of the entire order to billing process and for providing ongoing order management support for sales and clients using SAP. - Responsible for ensuring that invoicing coordinates with balance sheet reporting. - Aligned to a designated client base and is accountable for building relationships with internal andexternal customers, playing a key role in improving service results.- Confirms all client orders are correct for sales and financial reporting and is accountable foradhering to SOX compliance controls and 3rd party guidelines.- Manage the entire end to end order life cycle, including order preparation, order monitoring,permission and billing/credits/cancellations for new, renewal orders.- Review sales sheets to ensure that all products have been billed for.- Obtain information required to process orders (user data, product reference details, installationdetails, exchange requests, billing dates, sales codes, billing account contacts).- Ensure appropriate technical and commercial approvals are in place. Show less

  • Billing Analyst

    Dec 2020 - Feb 2021

  • Order Management Specialist

    Feb 2019 - Dec 2020
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  BAT

  Mar 2021 - Mar 2022

  Finance Team Lead

  - Hire, train and retain qualified accounting staff.- Manage and plan all accounting operational functions.- Deliver reports and metrics to leadership.- Manage the accumulation and consolidation of all financial data.- Evaluate the accounting and internal control systems.- Evaluate the effectiveness of accounting software and supporting database.

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  TruData Solutions

  Oct 2023 - Jan 2025

  Accountant

  truData Solutions is a technology services provider with expertise across data, analytics and integration offerings delivered through cloud solutions. truData partners with clients to ensure improved consumer insight, reduce complexity whilst increasing revenues, and streamline processes.truData's knowledge base of Leading Practices, combined with our strong technology know-how, make for a uniquely positioned Partner to ensure the success of our clients’ business critical initiatives. Our core expertise spans over two decades working with mid size companies to Fortune 10 organizations. Our Service offerings include;- Strategy and Architecture- Project Implementation- Application Managed Services- Strategic SourcingtruData is a certified SAP, AWS, MS Azure and Google Cloud Platform Partnerwww.truDatasolutions.com Show less