Sang Nguyen

Experience

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  TMA Solutions

  Jul 2011 - May 2020

  ● As Test Lead (Manager, Implementation), I am responsible for managing Quality Assurance across multiple concurrent projects in a complex program, including coordination with product owner, client, and partner teams. My role is to facilitate an efficient and successful QA lifecycle and deliver a solid product to customers with minimal support and supervision.● My main objective is to manage the QA lifecycle proactively and strategically for customer implementations – creating a test strategy, discovering and documenting test requirements, creating a test plan, facilitating the execution of the testing phase, and tracking progress with internal departments and customer teams against the test plan. It is vital to have strong customer- facing communication skills and the ability to identify and escalate barriers to project success.● Act as a strategic and trustworthy partner between your client and League during the Quality Assurance process.● Accountable for the creation and management of the QA strategy and executable test plan to achieve the objectives for various test phases.● Serve as an expert in quality assurance, enhancing and maintaining testing methodology, standards, procedures and templates.● Work in partnership with the BA Lead to support the QA lifecycle and validate outputs to ensure business and system requirements are fully tested.● Create comprehensive test cases and test plans based upon business requirements and solution traceability matrix.● Proactively reach out to clients & decision makers to manage expectations and drive accountability.● Execute test suites and cases, informing the development team of defects and errors.● Log defects, Report / Raise critical issues to the attention of Engineering Lead / Product manager, monitor efforts to resolve and retest.● Produce materials to support internal steering level meetings and readouts, including defect reports, status reports, risks, issues, and decisions. Show less ● Work with clients to clarify requirements.● Be responsible for writing, maintaining, and executing acceptance test scripts (manual and automation).● Be responsible for writing, maintaining, and executing End-to-End test cases.● Be responsible for writing, maintaining, and executing performance test scripts (aka simulations) by using Gatling tool.● Validate and regression testing on internal and customer software components.● Test Peer Review.● Creating test plans and test cases according to test strategies following Agile and Waterfall processes.● Reviewing regression test plan and marking what manual test cases can be executed by automation testing to reduce cost as many as possible based on the capacity of CATT, Selenium, PTI, Sikuli tools.● Investigating these automation tools then writing test script (using Java and Python programming language) for executing auto-able test cases.● Perform and support test activities, e.g., test management, test design, test execution and result checking.● Report and Management BUG via IBM ClearQuest, Jira and Sablime tools.● Lab operations, installation, upgrading, maintenance, and preparation for tests.● Writing training material, user guide and helps for product management. Show less

  • Senior Software Test Engineer (Manager, Implementation)

    Jun 2015 - May 2020

  • Software Test Engineer

    Jul 2011 - May 2015
• 

  TP&P Technology

  Aug 2019 - now

  ● As ODC Manager, I managed and mentored a team of 30+ engineers across Backend, Frontend, DevOps, BA, and QA/QC.● As Head of QA Department, I managed and lead a team of 17 QA/QC engineers to ensure product quality for all projects at TPP SOFT.● Be responsible for pricing model, budget, recruitment, and resource allocation.● Collaborate with all stakeholders to make sure project delivery and client satisfaction.● Be responsible for reviewing test cases/test scripts for device verification testing (manual, automation, and performance test)● Be responsible for deploying, setting up and maintaining new environments including DEV, QA, Staging and Production.● Conducting knowledge sharing/training courses for new members and internship programs. Show less ● Bringing more cohesion to the project and ensuring that all the team members, especially if there are multiple departments involved, are all on the same page and can work together with relative ease.● Working through each of five phases (Initiating, Planning, Executing, Monitoring/controlling, Closing) in turn to successfully progress the project from start to finish.● Managing teams effectively while orchestrating timeline expectations and reaching benchmark goals● Review the budget and plan to avoid massive budget overruns.● Analyze and manage project risks. Show less ● Design code flow and implement code based on product/user requirements.● Be responsible for writing, maintaining, and executing unit tests.● Be responsible for writing, maintaining, and executing device verification testing (automation test) for Cable Products and Mesh-WIFI products on test station including Wireless Networking station, LITE station, and Throughput station● Be responsible for deploying, setting up and maintaining new test station/test fixture on production line including Wireless Networking station, LITE station, and Throughput station.● Be responsible for checking and debugging issues/failures on production line.● Code/Test Peer Review for team members. Show less

  • Head of QA & ODC Manager

    Jan 2022 - now

  • Project Manager

    Aug 2020 - Dec 2021

  • Principle Software Development in Test (Manager, Implementation)

    Aug 2019 - Jul 2020