Mohammed Elkaram

Experience

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  TAJ Palace Hotel

  Jun 2001 - Nov 2005

  Assistant Restaurant Manager

  * Managed daily restaurant operations, ensuring a high level of customer service and adherence to safety and sanitation standards.* Effectively controlled food and beverage ordering, managing inventory to minimize waste and optimize stock usage.* Promoted and marketed restaurant specials and promotional events to drive customer engagement and increase sales.* Coordinated and maintained team schedules, ensuring that staffing levels were aligned with peak service times and operational needs. Show less

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  Jumeirah Hotels & Resorts

  Jun 2005 - Feb 2007

  Food and bevrage administration manager

  * Led food and beverage administration for multiple luxury dining outlets, ensuring efficient operations across various service areas.* Developed operational policies and procedures to ensure the smooth flow of activities, focusing on operational efficiency and service quality.* Managed staffing, including recruitment, training, scheduling, and performance management, creating a cohesive team committed to excellence.* Collaborated with the executive chef to develop diverse and profitable menu offerings, ensuring they met guest expectations while remaining cost-effective. Show less

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  Millennium Hotels and Resorts

  Jul 2007 - Aug 2014

  Director of Food And Beverage

  * Oversaw food and beverage operations across the luxury hotel’s multiple dining outlets, ensuring the highest level of service, quality control, and revenue growth.* Developed and implemented revenue-enhancing strategies that balanced cost control and guest satisfaction, resulting in a measurable increase in F&B revenue.* Led a team of managers and staff, providing ongoing training, performance evaluations, and motivation to maintain top-tier service and efficiency.* Collaborated with the executive team to create innovative and profitable menu concepts that reflected market trends and guest preferences.* Strengthened supplier partnerships, negotiated competitive pricing, and ensured the timely delivery of high-quality ingredients to support operational needs. Show less

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  SIGNATURE HOTEL GROUP LIMITED

  Sept 2014 - Oct 2015

  Cluster Hotel Manager

  * Led all operational aspects across the hotels, including front desk, housekeeping, food & beverage, maintenance, and guest services, ensuring seamless integration and high standards of service.* Developed and executed strategies to optimize room occupancy, drive revenue through upselling initiatives, and reduce operational costs, resulting in significant increases in profitability and customer satisfaction.* Delivered regular staff training programs that emphasized customer service excellence, leading to higher guest retention and positive reviews.* Managed and analyzed financial performance by reviewing monthly revenue, expenditure, and profitability reports, driving budget adherence and cost control initiatives.* Established and nurtured strong vendor relationships, negotiating favorable terms that resulted in cost-effective goods and services. Show less

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  Parham Ramezani SRL

  Feb 2016 - Feb 2018

  Vice President Strategic Development

  * Strategic Leadership: Led the design and implementation of comprehensive business development strategies, resulting in a significant year-over-year increase in annual revenue, market share, and brand visibility across regional and international markets.* Market Expansion: Identified and capitalized on untapped market opportunities, successfully negotiating high-value contracts and establishing long-term client relationships that contributed to an increase in client base and overall business growth.* Partnership Development: Forged and nurtured strategic alliances with key industry players, driving collaboration and expanding the company's influence in both established and emerging markets.* Operational Optimization: Spearheaded the adoption of data-driven decision-making tools, optimizing resource allocation, reducing costs, and enhancing operational efficiency, all of which resulted in higher profitability and smoother business operations.* Cross-functional Collaboration: Worked closely with marketing, finance, and operational teams to ensure all strategies were aligned with broader organizational objectives, leading to more cohesive, unified business efforts and improved organizational performance.* Team Leadership: Directed and mentored a high-performing team of professionals, fostering an environment of innovation and collaboration that contributed directly to the company’s strategic success. Show less

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  Grand Millennium Hotel

  Apr 2018 - Jul 2019

  General Manager

  * Directed all aspects of hotel operations, including front desk management, housekeeping, food and beverage services, sales and marketing, and maintenance, ensuring seamless guest experiences and operational efficiency.* Developed and executed strategic business plans, driving revenue growth and increasing overall profitability.* Led, mentored, and motivated a diverse team, implementing training programs and performance evaluations to enhance productivity and service excellence.* Implemented cost-control measures that optimized operational expenses without compromising service quality or guest satisfaction.* Established and maintained strong relationships with corporate clients, travel agencies, and key stakeholders, driving sustained business growth.* Conducted regular property inspections to ensure adherence to brand standards, regulatory compliance, and quality assurance guidelines.* Effectively managed guest relations by resolving complaints promptly and ensuring high levels of customer satisfaction.* Collaborated with the sales and marketing team to design and execute innovative marketing strategies, resulting in increased occupancy rates and enhanced brand visibility. Show less

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  Freelance Consultant | Hospitality Sector

  Aug 2019 - now

  Business Development Consultant

  * Spearheaded business development initiatives, conducting in-depth market research to identify high-potential opportunities for growth and expansion.* Designed and executed data-driven market entry strategies, successfully increasing sales and strengthening market presence within one year.* Built and nurtured strategic partnerships with key industry stakeholders, enhancing brand recognition and positioning companies for long-term success.* Led complex contract negotiations, securing favorable terms that maximized revenue, improved profit margins, and fostered sustainable business relationships.* Managed cross-functional teams to conceptualize and implement innovative hospitality solutions, ensuring alignment with evolving customer preferences and market trends.* Provided high-level consultancy services, conducting regular business performance reviews, identifying operational inefficiencies, and implementing tailored solutions to drive profitability.* Analyzed competitive landscapes and emerging market trends, enabling clients to proactively mitigate risks and capitalize on new opportunities.* Developed and optimized sales and marketing strategies, leveraging industry insights to enhance brand visibility and customer engagement. Show less