Milton Mandal

Experience

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  OTOBI Limited

  Aug 2009 - Feb 2012

  Executive & Sr. Executive CRM
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  Gemcon Group (Gemcon Food & Agricultural Product Ltd.)

  Nov 2012 - Jun 2016

  Executive/Outlet In charge, Outlet Operations Management.

  Same responsibility like as Sr. Manager, ACI Logistics Ltd.

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  BRAC-Aarong

  Sept 2016 - Feb 2018

  Floor Manager
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  ACI Logistics Limited

  Feb 2018 - Dec 2019

  Senior Outlet Operation Manager

  As a leader, I have to monitor several outlet or business center below issues 1.Total profitability of outlet.2. Zone wise E-commerce (online order, delivery), sales and operation monitor, follow-up direct regularly. 3.Merchandising and promotional activities.4.Motivate, coach-guide and train-up staff.5.Evaluate employee performance and address conduct issues through coaching counseling and evaluations.6.Take initiative to increase footfall and basket size to achieve sales target.7.Solve customer complain and handle critical situation.8.Making all kinds of report as per top management.9.Communicate with all cross functional department.10.Deal with near about 150 DSD vendor and suppliers.11.Maximized sales and profit while minimizing controllable costs.12.Track analyzes and takes action to improve store performance by forecasting monthly, weekly and daily goal.13.Maintaining exceptional community and customer relations.14. To achieve profitability target minimize controllable cost, maximize sale and ensure high GP product available; remove non moving product, decrease SHD to change the ratio of Gross Margin Return On Investment (GMROI).15. Space management against sales and expense as per category, sub-category, line and product wise distribution and take initiative to change the ratio of GMROS (Gross Margin Return on Space). Show less

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  Vennabari United High School (Directorate of Secondary and Higher Education)

  Feb 2022 - now

  Assistant Teacher