Rittic Basu

Experience

• 

  NTPC Limited

  Apr 2015 - Apr 2018

  • Deputy Manager

    Jan 2018 - Apr 2018

  • Assistant Manager (Commertial Operation)

    Apr 2015 - Dec 2017
• 

  Keva

  Jul 2019 - Jun 2021

  Manager - Product initiatives [COO's Office]

  Digitally transformed control tower operations for enhanced forecasting, strategic sourcing, and streamlined order management, Optimizing demand planning and empowering procurement decisionsKey Deliverables:1. Productized the demand planning process in a web-hosted application built on Shiny Platform, which improved forecasting accuracy by 33% using advanced AI algorithms including Gradient Boosting, and reduced stock out resolution time by ~60%2.Launched procurement planning Control Panel that empowered the procurement team to take strategic sourcing decisions of 2000+ raw materials fulfilling business requirements of achieving 95% OTIF.3.Digitally transformed the Control Tower Operation, by creating Order Lifecycle Control Panel, designing an exception handling system, and developing an algorithmic product prioritization system Show less

• 

  BYJU'S

  Jun 2021 - Dec 2023

  Headed the Supply Chain Product team including Order Management System, Warehouse management System, Entitlement Service and Incidence Management Systems.Key Deliverables: 1. Transformed the customer refund journey by seamlessly integrating Salesforce (CRM) with BYJU’S ERP suite. Implemented a user-friendly refund calculator, automated sales Return and Credit note generation. 2. Collaborated with Engineering to finalize the new System Design (HLD) for Optech applications and successfully executed the migration plan from legacy two-tier client-server architecture to a scalable three-tier service-based architecture. 3.Designed and implemented a robust data warehousing solution in Snowflake, established efficient ETL processes, and set up System Analytics Team to drive data-driven decision making4. Successfully managed the full migration of order management processes from 3pl Order management System (OMS) to our in-house OMS. Oversaw the entire transition, including technology, operations, user experience, and finance, while ensuring seamless integration with BYJU'S ecosystem of ERP platforms Show less Managed product development, order management migration, customer communication enhancements, and accelerated product launches, resulting in substantial revenue impact and operational efficiencies.Key Deliverables: 1. Successfully restructured the product strategy to align with the business's objective of decentralizing the supply chain, resulting in effective management across 300+ BYJU'S Tuition Centers.2. Headed a strategic project to empower BYJU'S in-house ERP suite to fulfill orders internationally, facilitating the penetration of the US market.3. Shipped an in-house Warehouse Management System (WMS) from scratch capable of managing the Procurement-To-Pay cycle of 500+ SKUs across 5 categories and 11 warehouses across India.4. Conducted 75+ product management interviews, formed a 6-member team for the business products team, collaborated with 40+ engineers to build the enterprise suite for BYJU'S Show less

  • Associate Director - Product

    Jan 2023 - Dec 2023

  • Senior Product Manager

    Jun 2022 - Jan 2023

  • Platform Product Manager, Enterprise Systems

    Jun 2021 - Jun 2022
• 

  JSW One Platforms Ltd.

  Dec 2023 - now

  Group Product Manager