DaQuan Sandlin

Experience

• 

  Securitas Security Services USA, Inc.

  Feb 2012 - Nov 2018

  Account Manager

  • Supervises the security services provided to a facility including client service and problem resolution, service enhancement and expansion, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training. • Meets with Branch management and/or client representatives for status updates and to address any actual potential problems.• Prepares and coordinates staffing schedules for the site, ensures scheduling is handled effectively to meet client requirements while controlling overtime.• Reviews client and company required reports for accuracy and timeliness assists in preparing and submitting payroll information.• Resolves critical operational and customer issues, enforces quality assurance, and ensures availability of operations 24 hours. Show less

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  Vel R. Phillips Juvenile Justice Center

  Nov 2018 - Dec 2019

  Youth Correctional Officer

  • Maintaining order and rules on the pod and following the daily pod schedule each day.• Keeping an accurate head count of the number of youths at the facility as well as on the unit.• Custodial search each youth upon entering the facility. • Documenting by entering data, personal information, behavior, movements, and visits into the computer via ProPhoenix Booking System.• Helping provide guidance and counseling to each youth. • Supervising the general cleaning of the pods and cells. Show less

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  Rock County Youth Services Center

  Dec 2019 - now

  • Facilitates and follows the YSC Behavioral Modification Program.• Facilitates and participates in programming with the youth.• Performs security, discipline, and suicide checks according to YSC policies.• Supervises youth directly, while providing healthy interaction through role modeling.• Respond and show the appropriate response in medical or crisis emergencies.• Document and complete clear and specific daily progress notes and point sheets.

  • Shift Supervisor

    Apr 2022 - now

  • Youth Correctional Officer

    Dec 2019 - Apr 2022