Emma Murray

Experience

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  Job Prospects

  Jun 2016 - Oct 2018

  Site Manager

  Site manager of a large Job Active Provider. Responsible for the day-to-day operations of the site. Train and mentor staff and handle all aspects of performance management. Implement new structures and procedures to drive performance. Assist with the Work for the Dole for the Southern Region. Work with the Sticking Together pilot program and other key stakeholders. Selected highlights:• As the Site Manager at Marion in a period of less than 12 months, I took a 1 star rated site to 3 stars. I continued to drive performance with the site reaching 4 stars within the following 6 months. Show less

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  MatchWorks

  Nov 2018 - May 2022

  Site manager of multiple branches in the NEST contract. Current secondment to the Regional Management role, whilst continuing the operational management of 3 sites. As leader of the region, my primary responsibilities are to strategically guide and manage the region’s business resources to sustainability deliver all annual business plan commitments and contract requirements. I model the leadership behaviors and values that underpin our culture, I inspire all our teams to deliver our service to the level expected in order to fulfill our vision and purpose. I lead high performing sites, exceeding financial and performance targets with high engagement and low staff turnover. I Plan, engage, implement and innovate new programs and service delivery models for the Employment Services Contract. I ensure local skills are appropriate whilst collaborating closely with all Quality and Training Teams to optimise organisational structures and delivery of the essential support services and to remain consistent and efficient between all sites and regions. I Train and mentor staff and handle all aspects of performance management. Selected highlights:• Demonstrable, successful change management experience via the implementation of the NEST Pilot Program for the Department of Education, Skills and Employment across numerous sites.• Consistently and continually exceeding KPI/budget targets for each financial year reporting period. Show less

  • Acting Regional Manager

    May 2021 - May 2022

  • Multi Site Manager

    Nov 2018 - May 2022
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  AtWork Australia

  Apr 2022 - Oct 2022

  Regional Manager
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  WISE Employment

  Oct 2022 - now

  Operations Manager