Sean Sage

Experience

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  Zellers Insurance

  Sept 1999 - Aug 2000

  Marketing Administrator

  Provided efficient office management; successfully created company filing system and contact databases; responsible for calendar management, marketing plans, customer service, application processing, filing, bulk mail campaigns, and other general office tasks. Experience in use of several illustration programs, internet, Windows, Word, Excel, and ACT! 4.0; successfully reorganized an expanding insurance sales office.

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  Western Health Advantage

  Sept 2000 - Oct 2001

  Responsible for daily transactions to enroll and dis-enroll WHA Medicare+ Choice program customers. Duties included: processing applications, resolving pharmacy and member issues, analyzing payment discrepancies, and providing support as project assistant to the Medicare Manager. Answered incoming calls from members, employers, medical groups, and brokers regarding their WHA medical coverage; resolved premium billing questions from Medicare members and employer groups; maintained database for members’ demographic profiles; facilitated use of the appeals and grievance process to assist members dissatisfied with service from their medical provider or medical group.

  • Medicare Enrollment Specialist

    Apr 2001 - Oct 2001

  • Member Service Representative

    Sept 2000 - Apr 2001
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  Allerderm Laboratories

  Nov 2001 - Jul 2002

  Sales and Marketing Associate

  Successfully maintained pharmacy customer database; increased pharmacy sales; assisted in developing marketing material for distribution within the dermatology community. Other duties included: processing inbound sales calls and doctors’ sample requests, and servicing customer help desk.

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  First Class Kennel

  Sept 2002 - Mar 2003

  Assistant Manager

  Responsible for acquisition and sales of puppies; assisted customers in the check in and check out of their dogs into daycare and overnight kennel care; maintained kennel grounds; provided basic care of dogs.

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  Campus Life of Sonoma County

  May 2003 - Apr 2006

  Campus Chaplain

  Organized and implemented county-wide youth events; met with high school students for the purpose of discipleship and evangelism; spoke and taught at youth camps, workshops, campus clubs and youth rallies; responsible for fundraising through newsletters, cold calling, meetings and database maintenance.

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  On Campus Ministries

  Apr 2006 - Jun 2007

  Executive Director

  Non-profit organization Founder and Director. Held board meetings and provided direction for ministry expansion; managed fundraising through newsletters, special events, cold calling, meetings and database maintenance; partnered with local churches to develop city-wide youth group in Healdsburg, California; public speaking in classrooms, youth events, camps, and churches; mentor area youth.

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  Genworth Financial Investment Services, Inc.

  Apr 2007 - Jun 2014

  Claims Adjuster

  Responsible for technical, product and process support for claimants. Accountable for identifying, investigating, evaluating, obtaining and utilizing critical information required to accurately and objectively adjudicate claims. Assisted in various projects, provided one-on-one training with claims associates, and assisted the Team Leader and claims associates with escalated calls/situations. Approved claims and reviewed claim files to verify accuracy of claim payments and on going eligibility. Served as the first step in resolving claims adjudication issues and in the call escalation process. Responsible for incoming and outgoing calls to claimants, Power's of Attorney, facilities and other person's or entities involved in the adjudication of a claim. Accountable for recognizing and working within a structured environment with clearly defined Standard Operating Procedures to ensure consistency of claims practices and resolution. Show less

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  Calvary Fellowship of Rohnert Park

  Sept 2008 - now

  Senior Pastor

  Planted a new church in September of 2008. Developed church beliefs, by-laws, and procedures of ministry with elected board members. Researched and selected building to hold worship services. Directed initial set up of church including creating church logo, bulletins, and website. Currently provide guidance and direction of all church ministries including Men’s Ministry, Women’s Ministry, College Ministry, Youth Ministry, Children’s Ministry, and Worship Ministry. Prepare and preach a relevant and Biblical message for the Sunday Morning Worship Service. Oversee and involved in direction of Youth Ministry and Youth Pastor. Prepare and teach College Bible Study for students at Sonoma State University. Provide spiritual vision, direction and counseling to church members. Show less

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  Rancho Cotate High School

  Nov 2010 - now

  JV Boys Basketball Coach

  Responsible for scheduling and conducting practices. Effectively communicating expectations and instructions to the team. Developing players’ skill sets and basketball knowledge through drills and coaching. Lead a team of players in competition against other Junior Varsity teams. Building positive relationships with players, parents, other school coaches and members of the community. Providing direction and mentoring to an Assistant Coach. Working with my Assistant Coach to develop and implement team and individual goals. Show less