
Melissa Barnes
Fuel Desk Attendant

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About me
Seeking satisfying, fulfilling F/T employment with opportunity for growth, pay increase, benefits & have family time
Education

Newton High School
1989 - 1993Diploma Business & Office Technologies
Hutchinson Community College
2009 - 2012CPhT (Certified Pharmacy Technician Pharmaceutical/Science
Hutchinson Community College
2009 - 2012Currently seeking AS in Business Management & Entrepreunership
Experience

Newell Truck Plaza
Oct 1997 - Mar 2006Fuel Desk Attendanthere on 3 separate occasions) * Served as first point of contact for incoming phone calls, routing of calls toappropriate departments or personnel, efficiently completed register transactions andprovided prompt, courteous and knowledgeable assistance.n Excelled in role requiring the ability to handle a variety of customer service andresolve customer issues with expediency.n Demonstrated proficiencies in telephone and front-desk reception within a high-volumeenvironment. Calmed upset/angry customers and rapidly solved problems and built clienttrust to ensure professional driver satisfaction for repeat business.n Recognition of efficiency by supervisory staff for the quality and timeliness oftransactions, customer satisfaction, attention to detail, excellent customer servicedelivery and team-player attitude. .n Assisted in the smooth operations of 16 fuel islands, knowledge of various company fuelcard payment systems, performed Western Union transactions, driver cash advances, moneyreconciliation, motel reservations, cash drops and count cash drawer at beginning & end ofeach shift. Show less

National Benevolent Association of the Christian Church~Kansas Christian Home
Aug 2000 - Mar 2004Certified Nurse Aide~Certified Medication AideAssist with all aspects of daily living per care plan; communicate status of patients to nurse in charge, monitor and document any changes in behaviors. Also responsible for the counting of narcotics at the beginning and end of each shift; distributing medications per doctors orders on patient MAR; document any temps for those on antibiotics; pulse/BP for heart or blood pressure medications; I/O for patients on fluid restrictions; crushing of medications for those with swallowing difficulty or precautions. Show less

Asbury Park Assisted Living & LTC
Aug 2006 - Nov 2006Certified Nurse Aide~Certified Medication AideAssist with all aspects of daily living per care plan; communicate status of patients to nurse in charge, monitor and document any changes in behaviors.Also responsible for the counting of narcotics at the beginning and end of each shift; distributing medications per doctors orders on patient MAR; document any temps for those on antibiotics; pulse/BP for heart or blood pressure medications; I/O for patients on fluid restrictions; crushing of medications for those with swallowing difficulty or precautions. Show less

Halstead Place Assisted Living
Jan 2008 - Mar 2008Certified Nurse Aide~Certified Medication AideAssist with all aspects of daily living per care plan; communicate status of patients to nurse in charge, monitor and document any changes in behaviors.Also responsible for the counting of narcotics at the beginning and end of each shift; distributing medications per doctors orders on patient MAR; document any temps for those on antibiotics; pulse/BP for heart or blood pressure medications; I/O for patients on fluid restrictions; crushing of medications for those with swallowing difficulty or precautions. Show less

Hutchinson Community College
Aug 2009 - May 2012Pharmacy Technician StudentStudy, study, study.....much to some people's thoughts and beliefs, this pharmacy stuff isn't as easy as one would think. It takes a lot of hard work & dedication to make it through some of the classes that are required. I have come a long way in my journey to make my life better, it has completed some of the things that have been missing in my life and it has completed much of what has been missing. College has helped me make some much needed changes in my life and I'm glad I made the choice to further educate myself for what the future has in store for me! Show less

Aladdin Food Services & Management
Aug 2010 - May 2011ServerAssist cook on duty with various tasks including setting up the steam table used for serving meals; set up/tear down of salad bar; stocking items in the dining room as needed (breads, cereals, bagels, jelly, margarine, coffee, tea, juices, sodas, etc) Hot/Cold food temps as well as walk-in coolers and freezers; clean up during and after shift times.

Hot Stuff Foods
Oct 2012 - May 2013DeliMake pizza, breakfast foods, sandwiches, fried foods, etc.

Jw's Restaurant, Lanes, Bar & Grill
Dec 2013 - Sept 2015CookI cook in a small family restaurant in a small community with and for some really great people! Our menu consists of breakfast, lunch, dinner and offer daily specials. I am responsible to make orders as timely as possible, keep my work area clean, make sure all items needed are where they need to be in order for the kitchen to run smoothly. Other duties include buzzing via pager system a waitress to notify them that their next order is finished, packaging to go orders, making sure everyone is on task and helping each other out when needed. Teamwork is key!!! Show less

Mertz American Motel
Dec 2014 - Jan 2017Motel Asst. Mgr. / Rail Crew Transport Driver
Comfort Inn/Choice Hotels
Oct 2018 - Apr 2019Front Desk Staff
Licenses & Certifications

Certificate of Attendance for Nursing Assistants
Kansas Association of Homes and Services of the AgingJun 2002
Certified Nurse Assistant
Kansas Dept. of Health & EnvironmentAug 2000
Certified Medication Assistant
Kansas Dept. of Health & EnvironmentNov 2001
CPR (Cardio-Pulmonary Recussitation)
American Heart AssociationAug 2000
Honors & Awards
- Awarded to Melissa BarnesVice President's Honor Roll Dean of Hutchinson Community College May 2011 Maintaining GPA of 3.5 or higher (Actual 3.55)
Languages
- enEnglish
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