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Ricky S.

Ricky S.

Various Roles

Followers of Ricky S.820 followers
location of Ricky S.Ringwood, Victoria, Australia

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  • Timeline

  • About me

    System Administrator | Cyber Security Enthusiastic | Customer Centric

  • Education

    • Melbourne Institute of technology

      2010 - 2011
      Bachelors I T

      Activities and Societies: Conducting Student activity clubs while i was studying. Attended ethnic clubs party

    • Budha Dal Public School, Patiala

      2003 - 2005
      Year 12 Science with Computer

    • Yadavindra Public School, Patiala

      2002 - 2003
      Year 10 ICSE Board, Science, Computer, Maths, Language

    • Swinburne University of Technology

      2006 - 2008
      Advance diploma computer system engineering

  • Experience

    • Woolworths Supermarkets

      May 2007 - now
      Various Roles

      Various Aspects of customer service with stock management.

    • MSi Ragg-Wier Computer Services

      Jan 2008 - Feb 2008
      Network Assistant

    • City Software IT

      Sept 2013 - Jan 2014
      IT Administrator

    • Porter Davis Homes

      Dec 2013 - Jul 2015
      IT Support Assistant

    • CSW-IT

      Mar 2014 - Mar 2014
      IT Project Asistant

    • Victory Offices (ASX:VOL)

      Aug 2015 - Oct 2021
      Senior System Administrator

      Configuring, Maintaining and Upgrading Cisco unified Communication peripheral.Configuring, Maintaining and Upgrading ARC Solution Console and Samwin Attendant Console.Administering other facets of ICT (Active Directory, Office 365, Mobile computing).Monitoring system and network performance and health.Managing file storage and backup systems.Developing and maintain IT documents for staff and stakeholders

    • Asta

      Oct 2021 - Aug 2022
      System Administrator

      Maintaining system infrastructure and troubleshooting issuesBuilding, deploying & implementing both on-premise and cloud solutionsResolving escalated issuesMentoring/helping junior staff with more complex issuesIdentifying initiatives to improve efficienciesWork with 3rd party stakeholders to deliver more complex pieces of workParticipating in various client projects ranging from Infrastructure refreshes to Cloud MigrationsEnsure ongoing supportability by providing documentation and knowledge sharing Show less

    • Rubicon 8

      Sept 2022 - now
      Level 2 Engineer - Managed Services

    • TBTC Melbourne East

      Sept 2022 - Jun 2023
      Level 2 Engineer - Managed Services

  • Licenses & Certifications

    • Certified Meraki Networking Associate

      Cisco Meraki
      Feb 2023

    • Certified Network Professional - 5G

      Ericsson Enterprise Wireless Solutions
      Jul 2025
      View certificate certificate

    • Cradlepoint Certified Network Professional

      Cradlepoint
      Jan 2023
      View certificate certificate

    • Certified Network Associate

      Ericsson Enterprise Wireless Solutions
      Jul 2025
      View certificate certificate

    • Cradlepoint Certified Network Associate

      Cradlepoint
      Jan 2023
      View certificate certificate

    • Fortinet Certified Associate Cybersecurity

      Fortinet
      Aug 2024
      View certificate certificate

    • Certified Network Professional

      Ericsson Enterprise Wireless Solutions
      Jul 2025
      View certificate certificate

  • Volunteer Experience

    • IT support assistant

      Issued by City Software and eStore on Sept 2013
      City Software and eStoreAssociated with Ricky S.