
Arezou Bayat
CSR

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About me
Transition House Agent
Education

Lethbridge Polytechnic
2013 - 2015Correctional Studies Corrections
Royal Roads University
2016 - 2017Bachelor's of Art Criminal Justice/Police ScienceUniversity education helped me think critically, communicate effectively orally and in writing, and helped me appreciate different ways of looking at the world. Studying Criminal Justice helped me understand the day to day operation of the criminal justice system, and also familiar with ongoing issues and problems. It taught me the scientific method and the role of empirical research in studying social problems. As a major focused on law and society, I gained an appreciation of the role of… Show more University education helped me think critically, communicate effectively orally and in writing, and helped me appreciate different ways of looking at the world. Studying Criminal Justice helped me understand the day to day operation of the criminal justice system, and also familiar with ongoing issues and problems. It taught me the scientific method and the role of empirical research in studying social problems. As a major focused on law and society, I gained an appreciation of the role of race, class, and gender in the development and application of the criminal law. Show less
Experience

Labor Ready
Jun 2013 - Jul 2016CSR-Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work.-Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location.-Input, maintain and follow-up on accounts receivable. Process credit applications and make collection calls to customers.-Call customers to generate repeat sales and/or set sales appointments.-Assist in worker payout and process payroll from completed work tickets. Show less

Staples
Dec 2018 - Jul 2021Service ManagerMentored and coached customer service providers onsite lead to be successful and develop the skills necessary to serve daily sales goals. Recruited, trained, and motivated capable team members Developed schedules and routes to maximize customer satisfaction, improve service and reduce labor costs. Evaluated and adjusted direction to identify key success factors for the maximum benefit of the transition plan. Focused on critical services and their impact on the business. Ensured that all services-related activities are performed in an efficient, timely, and professional manner. Show less

SARA for Women
Sept 2019 - nowTransition House AgentProven knowledge, skills, and experience in supporting vulnerable women and children; Working knowledge of how the impacts of abuse and trauma, mental health conditions, addictions, and family violence will affect women and children; Competent in working with people from diverse cultural backgrounds; Proven skills in conducting safety assessments and maintaining a safe environment;Well-developed interpersonal; oral and written communication skills; Ability to work collaboratively with co-workers, clients, emergency medical services, community professionals, and the broader community;Good organizational; time and general work management skills, plus the ability to work well independently and in a team environment. Show less

Archway Community Services / BC Health Services
Oct 2019 - nowDari/ Farsi InterpreterFacilitate effective communication between two parties that do not speak a similar language by converting one spoken or written language to another.
Licenses & Certifications

Community Setting Interpreter
Interpretation LabOct 2019
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