
Bach Vu
Tour Operator

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About me
Market Manager at Trip.com
Education
.webp)
National Economics University (Vietnam)
2014 - 2018Bachelor's degree Tourism and Travel Services Management
Vatel Singapore
2019 - 2021Master of Business Administration - MBA Hospitality Administration/Management
Experience

Vietnam Open Tours
Feb 2017 - Sept 2017Tour Operator
Dragon Hotel Group
Jan 2018 - Apr 2019Senior Customer Service Associate
Jun 2018 - Apr 2019Customer Service Agent
Jan 2018 - Jun 2018

Sofitel Legend Metropole Hanoi
Apr 2019 - Jun 2019Guest Relations Officer
VNTravel Group
Nov 2020 - Jun 2021Business Development Specialist- Sourcing, onboarding & monitoring +1000 B2B mass & key account partners in Vietnam with suitable qualifications - Supervising inventory & maximizing daily productivity of +1000 B2B accommodation products in Vietnam- Conducting necessary countermeasures to achieve weekly, monthly & quarterly targets- Contributing to the Vietnam local team with a great number of GMV & Unit quantity sold from the Domestic Market- Performing daily productivity reviews and market insights based on in-depth data analysis to enhance B2B partner's performance- Representing the company at relevant trade shows, workshops, and events to promote the company brand and products- Establishing relationship management with key PICs and decision-makers to enhance potential partnership opportunities Show less

KKday
Jun 2021 - Jul 2024- Monitoring the portfolio of +50 suppliers in the Central Region of Vietnam- Supervising & maximizing daily productivity of +800 products in various categories: Tours & Tickets, Activities, Attractions, Experiences, Wellness, Transportation and Accommodations- Conducting necessary countermeasures to achieve weekly, monthly & quarterly targets- Contributing to the Vietnam local team with a great number of Inventory, GMV, Quantity sold, Profit margin, and AOV from Inbound & Domestic Market- Planning, deploying, operating, and managing performances of key projects top-downed from HQ: KKday Signature Tours, Inbound Bundle TW to Danang, Inbound Bundle Malaysia to Danang- Offering performance reviews and market insights based on in-depth data analysis to enhance partner performance- Sourcing and onboarding potential partners to improve inventory, productivity, and competitiveness - Representing the company at relevant trade shows, workshops, and events to promote the company brand and products- Establishing relationship management with key PICs and decision-makers to enhance potential partnership opportunities and bring in exclusive promotion deals - Coordinating closely with the marketing team & operation team from HQ on strategic planning, project deployments, and targeted objectives Show less - Sourcing and onboarding potential B2B key account partners with suitable volume and qualifications - Monitoring the performance of +30 B2B key account partners in the Central Region of Vietnam- Supervising inventory & maximizing daily productivity of +30 B2B key products in various categories: Thempark Tickets, Tours & Activities, Attractions, and Accommodations- Conducting necessary countermeasures to achieve weekly, monthly & quarterly targets- Contributing up to +30% of the Vietnam local team GMV & Unit quantity sold from Outbound & Domestic Market- Offering performance reviews and market insights based on in-depth data analysis to enhance partner performance- Representing the company at relevant trade shows, workshops, and events to promote the company brand and products- Establishing relationship management with key PICs and decision-makers to enhance potential partnership opportunities - Coordinating closely with the marketing team & operation team from HQ on project deployments Show less - Sourcing, onboarding & monitoring +1000 B2B mass account partners in Vietnam with suitable qualifications - Supervising inventory & maximizing daily productivity of +100 B2B products in various categories: Thempark Tickets, Tours & Activities, Attractions, Event Tickets, F&B and Accommodations- Conducting necessary countermeasures to achieve weekly, monthly & quarterly targets- Contributing up to +70% of the Vietnam local team GMV & Unit quantity sold from Domestic & Outbound Market- Performing daily productivity reviews and market insights based on in-depth data analysis to enhance B2B partner's performance- Representing the company at relevant trade shows, workshops, and events to promote the company brand and products- Establishing relationship management with key PICs and decision-makers to enhance potential partnership opportunities Show less
Key Account Manager
Jul 2023 - Jul 2024Senior Business Development Executive
Apr 2022 - Sept 2023Partner Acquisition Executive
Jun 2021 - Apr 2022

Trip.com
Jul 2024 - nowMarket Manager- Monitoring portfolio of +500 4 & 5 stars accommodation properties in the Northern Region of Vietnam- Contributing to the Vietnam local team with a great number of Inventory, GMV, Quantity sold, Profit margin, and AOV - Supervising daily productivity and conducting necessary countermeasures to achieve weekly, monthly & quarterly targets- Offering performance reviews and market insights based on in-depth data analysis to enhance partner performance- Sourcing and onboarding potential partners to improve inventory, productivity, and competitiveness - Representing the company at relevant trade shows, workshops, and events to promote the company brand and products- Establishing relationship management with key PICs and decision-makers to enhance potential partnership opportunities and bring in exclusive promotion deals- Coordinating closely with HQ on strategic planning, project deployments, and targeted objectives Show less
Licenses & Certifications

The Fundamentals of Digital Marketing
Google Digital GarageSept 2021
Certification in Hotel Industry Analytics (CHIA)
STRJan 2020
Certification in Hotel Industry Analytics (CHIA)
AHLEI - American Hotel & Lodging Educational InstituteJan 2020
7.5 Ielts Certificate
British CouncilJul 2017.webp)
Certificate Of Appreciation
National Economics University (Vietnam)Jan 2017
International Tour Guide Licence
Vietnam National Administration of TourismSept 2018
Volunteer Experience
Front Officer Volunteer
Issued by Vietnam International Tourism Market on Apr 2016
Associated with Bach Vu
Languages
- enEnglish
- frFrench
- chChinese
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