Jessica Varner

Experience

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  TD

  Jan 2001 - Jan 2005

  Sales Associate

  Handled new accounts, customer service, and business accounts for a very busy retail bank branch.

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  Penn National Gaming

  Dec 2005 - May 2011

  Player Services Supervisor

  I supervised a staff of roughly twenty employees in the casino's cash handling and customer service windows as well as the casino's bank, overseeing all cash operations throughout the casino floor, eateries, and attached hotel. Responsibilities included scheduling, training, cash balancing, interviewing prospective employees, editing and disseminating marketing promotion information, and handling customer disputes. I held a Maine Gambling Control Board license and also certification in TIPS alcohol service program. Show less

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  Bankers Life and Casualty

  Sept 2010 - Oct 2011

  Insurance Agent

  I was a contracted insurance agent in life and health, focusing primarily on the senior market. I was responsible for booking and keeping a minimum of 15 appointments per week through sales leads and warm calls.

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  J. T. Rosborough, Inc

  Oct 2011 - Aug 2015

  Account Manager- Life, Health & Financial Services Division

  I was responsible for providing customer service to existing clients in person, on the phone, and via email, writing new accounts, data entry and management, organizing and arranging asset preservation workshops, providing quotes and information to prospective clients, and administrative and clerical support to our sales producers as well as occasional receptionist duties.

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  Maine Public Employees Retirement System

  Aug 2016 - Oct 2022

  My responsibilities include having a thorough knowledge of the benefits our members are eligible for, analyzing and calculating retirement benefits for members of the Maine Public Employees Retirement System, researching employment and contributions history, providing customer service to members via email, telephone, and in-person, educating members on their retirement account options, and interacting with employers of members to make sure that the information we provide is as accurate and extensive as possible. This position requires a great deal of independent motivation, attention to detail, excellent customer service skills, and confidentiality. Show less

  • Pension Associate II

    Oct 2019 - Oct 2022

  • Retirement Services Technician

    Aug 2016 - Oct 2019
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  JV Enterprises LLC

  Oct 2022 - now

  Co-Owner/COO
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  ABC Drone Services

  Oct 2022 - now

  Co-Owner

  We have expanded beyond Browntail Moth Caterpillar web removal to include Multispectral Imaging, Thermal Imaging, and 360 degree videography to our offerings!

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  Combined Benefits United

  Apr 2024 - now

  VP of Administration

  This position covers a little of everything! I am a book-keeper, event planner and organizer, communications facilitator, data manager, marketing coordinator and researcher, account manager, and more depending on the day.