Precious P.

Experience

• 

  Sprint technology

  Aug 2006 - Aug 2007

  Database Administrator

   Functioned with 12 member team consisting of software developers and DBA’s. Performed database administration, coding, maintenance for Institute’s (Institute of International Education website and on an internal project for office cafeteria where single-handedly led the database maintenance.  Worked on MS SQL Server 2005: Querying the Database, taking regular back up’s, Database recovery, Data migration from various systems and providing 24x7 supports.

• 

  Shaftesbury Hotels London

  Sept 2009 - Sept 2010

  Duty Manager

   Rendered assistance to the CFO in preparing budgets, managing cash inflows / outflows and financial planning. Performed market research to collect requirements for increasing customer base. Assisted in ensuring successful Quality Audits and provided solutions for fault reduction. Coordinated work of employees to meet budgets, deadlines and customer requirements. Conducted requirement analysis for increasing its brand image & marketing, with a team of web developers & content designers. Show less

• 

  Photon

  Sept 2011 - Mar 2016

  Key Roles and Responsibilities• Prepare Project plan• Identify scope and prepare WBS• Project estimation• Identify sequence and assign activities• Requirement traceability and feature completion• Resourcing and team management• Budgeting and Revenue recognition• Project Quality planning and monitoring• Risk identification, analysis and management• Client and stakeholder management• Process and project compliance activities• Resource management• Project reporting – weekly and monthly• Process coordination and issue resolution• Vendor management• Project initiation and closure activities• Release management• Project review• Managing interactions between Onsite and Offshore• Guiding new Project Managers joining the organization Show less

  • Project Manager

    Oct 2014 - Mar 2016

  • Project Manager

    Sept 2011 - Oct 2014
• 

  Tech Mahindra

  Mar 2016 - Jul 2019

  As a Client Delivery Manager at Tech Mahindra, I led a team of 35 in delivering IT projects for one of the company's largest retail clients, generating $3.5M in annual revenue. I successfully improved client satisfaction and increased EBITA margins by 6% through strategic vendor negotiations and ensuring on-time, within-budget project delivery. My role included managing client relationships, overseeing complex omni-payment and service virtualization projects, and ensuring adherence to compliance standards, all while maintaining a team attrition rate of less than 10%. Show less Key Roles and Responsibilities• Worked onsite for a retail client as a Project manager overseeing an Omni-payment project• Co-ordination with the onsite developers and testers • Daily interaction with the business stakeholder understanding and gathering requirement along with providing regular project updates to all the stakeholders• Worked as a portfolio manager for TechM trying to build a Front-end and mobile team at retail client• Currently working with the offshore team on Service Virtualization of services for the client Show less

  • Customer Delivery Manager

    Apr 2017 - Jul 2019

  • Project Manager

    Mar 2016 - Mar 2017
• 

  Cognizant

  Jul 2019 - now

  Senior Program Manager

  Lead cross-functional teams in delivering large-scale IT initiatives, particularly in the healthcare and nutrition sectors. My work includes overseeing the full lifecycle of 15 of a major Global life science provider's websites, ensuring regulatory compliance, and spearheading the successful migration of critical NICU applications, resulting in improved performance and system efficiency. I collaborate with IT leadership to drive digital modernization and innovation, manage project risks, budgets, and scope, and consistently deliver on time and within budget. Additionally, I initiated key digital innovation projects that enhanced business value and strengthened client relationships. Show less