Erica Chavez

Experience

• 

  Amazon

  Sept 2013 - Jan 2019

  • Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.• Managed inventory control functions and reported discrepancies to corporate headquarters to increase system functionality.• Trained over 6 area operations managers on business principles, best practices, protocol and system usage.• Provided leadership to 100+ employees through coaching, feedback and performance management.• Implemented standard operating procedures, training programs and office management systems to train workers and streamline workflows.• Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals. Mostrar menos

  • Area Operations Manager- Continuous Improvement Captain

    Jul 2016 - Jan 2019

  • Area Operations Manager- Logistics

    Sept 2013 - Jul 2016
• 

  Amazon

  Jan 2020 - now

  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan, profitability and quality goals.• Managed scheduling, training of 80 associates.• Planned delivery routing, team workflows and promotional initiatives.• Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements. • Enforced federal, state, local and company rules for safety and operations.• Developed initiatives for process improvement and reviewed and assessed ongoing operations.• Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety. Mostrar menos

  • Human Resources Partner

    Jun 2024 - now

  • Area Operations Manager- Site Safety Captain

    Jan 2020 - Jun 2024