Renald Remalla

Experience

• 

  China Bank PH

  May 2018 - Nov 2018

  Information Technology Intern

  •Provided comprehensive IT support to employees across all branches of China Bank•Conducted remote troubleshooting and on-site assistance for hardware and software issues•Resolved network errors to ensure seamless connectivity•Configured and set up computers for optimal performance and efficiency

• 

  HǣlthTech Philippines Inc.

  Sept 2019 - Nov 2020

  Quality Analyst

  • Monitored testing procedures to ensure that all tests were performed according to established item specifications, standard test methods and protocols. • Automated test scripts to ensure currency. • Planned test schedules or strategies within project scope and delivery dates. • Used bug tracking system and report defects to software developers. List of Projects worked on during stay: • New Zealand Police Association • Prudential Life Indonesia • Pacific Cross Philippines Show less

• 

  IRely

  Feb 2021 - May 2021

  Software QA Tester

  • Developed and specified standards, methods and procedures to determine product quality and release readiness.• Tested system modifications to prepare for implementation.• Designed test plans, scenarios, scripts and procedures.

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  Ingram Micro

  Dec 2022 - now

  Wintel Engineer specializing in Windows Servers and Microsoft technologiesProficient in:• Active Directory management• Dynamic Host Configuration Protocol (DHCP)• System Administration tasks• Domain Name System (DNS) configurations• Windows Server optimization• Powershell scripting and automation• Microsoft 365 and Office 365 implementation• Outlook troubleshooting• Exchange Admin Center supportExperienced in:•Resolving end-user incidents•Remediation of security vulnerabilities identified by Tenable scans•Troubleshooting Windows-related issues• Contributed to Role-Based Access Control (RBAC) projects for enhanced security and access management Show less

  • Professional, Microsoft Technology Services

    Mar 2025 - now

  • Associate Professional, Microsoft Technology Services

    Dec 2022 - Mar 2025