Sierra Ross

Experience

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  Stewart Creek Golf Club

  May 2012 - Aug 2016

  Golf Shop Associate

  - Utilized strong communication skills and a positive energy in order to create a welcoming and positive experience while interacting with course members and public guests. - Coordinated with other golf shop staff to prioritize and organize tasks between ourselves and the outside service staff, which resulted in increased productivity and efficiency of the team. - Coordinated with the Events Manager in order to ensure successful tournaments and large corporate events.- Multiple summer work terms as both Guest Service and Golf Shop staff. Show less

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  Cenovus Energy

  Aug 2013 - Aug 2014

  Student Process Engineer

  Worked on site as a process engineer with the water re-use team for 12 months following my third year of school at Queen's University. I was responsible for:- Running process trials within the area in order to optimize process conditions and/or lower operating costs.- Analysing trending data and making process recommendations.- Troubleshoot daily problems alongside operations- Review and create technical documents such as reports, spreadsheets, and presentations.

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  Rocky Mountain Soap Company

  Sept 2015 - May 2016

  Customer Service Representative, Retail Operations and Shipping Admin, Assistant Chemist

  - Replied to e-mail and phone inquiries and feedback in a prompt, professional, and informative manner.- Worked closely with Retail Operations and the Shipping Department to design and implement a new Min/Max ordering and receiving procedure for 11 retail stores across Western Canada. This reduced stock inventory in stores and streamlined the shipping process, allowing for increased efficiency and less wasted product.- Worked closely with the Head Chemist to develop the new sun care line (sunscreen, after sun butter, and SPF lip balm). Design of product parameters, formulation testing, stability testing, and packaging testing were performed in order to develop the final launched products.- Member of the Culture Team, which is responsible for planing and budgeting all Rocky team building activities - including catered lunch events, organization and implementation of our fitness programs, monthly staff appreciation events, incentive programs, and staff functions. Show less

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  NOVA Chemicals

  Nov 2016 - now

  Consumer and Industrial Films - Production of multilayer polyethylene blown film for application development and quality control.- Working and collaborating closely with scientists, technical service representatives, clients, and other lab staff to deliver quality film in a timely manner for research purposes.- Member of the Emergency Response Team, on-site Radiation Safety Officer training. - Production of monolayer and multilayer polyethylene blown film for application development and quality control.- Working and collaborating closely with scientists, technical service representatives, clients, and other lab staff to deliver quality film in a timely manner. - Member of the Emergency Response Team, on-site Radiation Safety Officer. - Performed sample analysis and physical tests on polyethylene using a variety of lab equipment and methods.- Collaborated with other lab technicians, technical service representatives, and scientists to prioritize and complete requests in a timely manner for research opportunities and/or customer requests.- Participated in various test method studies in order to improve the reliability of test results and to ensure quality data is supplied to Nova and external clients

  • Technical Service Specialist

    Jul 2022 - now

  • 9-Layer Blown Film Specialist at NOVA Chemicals

    May 2020 - Jul 2022

  • Applications Technologist

    Oct 2018 - May 2020

  • Lab Technician

    Nov 2016 - Oct 2018