ARISHA CHAMADIYA

Experience

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  Thought for all(student organization)

  Aug 2018 - Mar 2022

  Member at TFA

  I was actively involved in Thought For All, a global student-led organization with reach in Africa, Indonesia, Afghanistan, USA, and India. Each month, we conduct various drives focused on different agendas, such as supporting NGOs, senior citizens' homes, battered and abandoned women's homes, and promoting menstrual hygiene awareness. This involvement underscores my commitment to giving back to society and making a positive impact on communities worldwide.

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  VMware

  Jul 2020 - Sept 2022

  Technical Support Engineer

  As a Technical Support Engineer at VMware, I was responsible for engaging with clients to resolve technical issues efficiently and effectively. My role involved troubleshooting and addressing a variety of technical problems within the allotted time frames, ensuring high client satisfaction. I played a key role in mentoring new hires, helping them become Subject Matter Experts, and was recognized as ‘Employee of the Quarter’ for achieving quarterly goals and providing exceptional service to global customers. Show less

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  Infosys

  Feb 2023 - Jul 2023

  Technical process specialist

  As a Technical Process Specialist at Infosys BPM from February 2023 to July 2023, I specialized in providing on-field troubleshooting assistance for service activation to Australian-based clients. My role involved mapping processes and creating workflows and instructions to ensure the smooth management of daily activities. I leveraged my technical skills to resolve client issues efficiently, ensuring high levels of client satisfaction.