Upasana Sharma (Sr. HR Manager)

Experience

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  HDFC Bank

  Jan 2005 - Nov 2006

  Personal Executive

  • Handling and swiftly resolving customer complaints in a professional and effective manner• Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development and training opportunities• Communicating daily with Customer Support Centre functions to ensure effective control and operation of all areas

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  Brijraj Associates

  May 2008 - Dec 2009

  HR

  • Identified current and prospective staffing requirements. • Collected and screened applications• Advised job applicants on employment requirements and on terms and conditions.• Reviewed candidate inventories and contacted potential applicants to arrange interviews.• Organized and administered staff consultation and grievance procedures. • Handled employees counseling

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  Arev Management Consultant

  Oct 2010 - Oct 2014

  Lead-Talent Acquisition

  •Managed the completed life cycle of the recruitment-selection/rejection process. •Complied with the instituted recruitment procedure i.e. Searching, Screening and Shortlisting the Candidates profile from e-recruitment sites, News Papers Advertisements, employee referral, walk-ins, personal contacts etc.•Screened CVs according to Job Specifications and shortlisted the right qualitative profile against the requirement.•Coordination with Consultants for resource acquisition.•Interacting/E-mailing to the screened/short-listed candidates and checking their interest and availability.•Scheduled & coordinated skill-wise preliminary written tests.•Organized and Coordinated Walk-In Interviews.•Scheduled Technical/Final Interviews with either the Technical Panel-Telephonic/VC or with the Management Group-Face to face/VC and follow up on the feedback and keep candidates posted with the feedback.•Traced position vacancies and maintenance of an effective and efficient database for further recruitment.•Automated planned and completed activities for interviews rooting within departments, background checks, perform reference checks of the candidates through the phone screen.•Updated and Maintenance the details for Offered Candidates in the Offer Database.•Coordinate with the expected new joiners; do follow up with their dates of joining and update the same in the Offer Database.•To validate the facts and information contained in the documents and ensure that it is in accordance with those declared by the candidates during various stages of the selection process.•Managed the records of selected and rejected candidates reports.•Coordinated and helped departments for acquiring candidates detail. Show less

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  Sampark Software Pvt ltd,

  Dec 2015 - Jan 2017

  Talent Acquisition Lead

  • Sourced and recruited candidates from suitable channels, dealing with executive-level and senior-level hiring.• Conducted Campus recruitment drives.• HR Round of interviews and salary negotiation.• Managed end-to-end recruitment life cycle.• Conducted induction.• Planned training calendar.• Talent acquisition through employee references and LinkedIn.• Running monthly rewards and recognition for employees.• Planned quarterly employee engagement activities.• Policy and process framing.• Conducted yearly appraisal reviews.• Addressed and resolved employee grievances.• Mapped and identified training gaps.• Planned monthly staff schedule and overlooking on daily basis.• 1st level payroll working.• Leave management.• Involved in employee group insurance negotiation and closing as per different grades.• Conduct Exit Interviews and utilize the data on reasons for employee separation to address the issues and create a better workplace. Managed and coordinated for 3rd party facility management staff. Analyzed the requirement of the organization.• Analysed the quality of people and contact them through phone, Email. Recruited people and perform various recruitment steps.• Maintained the existing employees and take feedback from them.• Assisted the accounts department in making the salaries of employees. Coordination with various departments. Presented suggestions for the seniors of employees and implement their orders. Show less

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  Arev Management Consultant

  Jul 2021 - Mar 2023

  Talent Acquisition Specialist Lead

  • Continuous interaction with the business units to know their requirements and with the panels.• Preparing roadmap and handling drives and Online Interviews.• Verification for duplication.• Maintain each and every candidate’s profile with full details like education, contact details, technical comments, comments, Reference check, background verification etc.• Responsible as an individual contributor for working end to end on Leadership, Niche skills and confidential hiring through headhunting efforts.• Communicate with candidates via LinkedIn, WhatsApp and emails.• Proficient in time management skills.• Maintain weekly status lists of all activities, i.e., candidates interviewed, screened, and hired.• Support the continued development of innovative, creative, and proactive recruitment strategies, hiring trends, and recruiting processes with specified TAT.• Follow up with clients for the status of candidates processed, shortlisted, interviewed, selected, or joined.• Growing a strong talent pipeline.• Maintaining a good repo with candidates and following up with the candidates after joining and after completion of their probation period.• Post job advertisements on job sites and social media.• Communication skills building up new networking.• Collaborating with department managers on a regular basis and proactively identifying future hiring needs. • Attention to detail, highly organized, and a natural relationship builder.• Smooth effective and efficient process ahead.• Coordination with the Manager for the Issue of Offer letters to the Qualified Candidates.• Handling onboard process. Show less

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  ELife

  Mar 2023 - Aug 2023

  IT Recruiter Specialist

  . Inhouse Recruitment..Continuous interaction with the business units to know their requirements and with the panels.. Preparing roadmap and handling drives and Online Interviews.. Verification for duplication of CV.. Maintain each and every candidate’s profile with full details like education, contact details, technical comments, comments, Reference check, background verification etc.. Responsible as an individual contributor for working end to end on Leadership, Niche skills and confidential hiring through headhunting efforts.. Communicate with candidates via LinkedIn, WhatsApp and emails.Proficient in time management skills.Maintain weekly status lists of all activities, i.e., candidates interviewed, screened, and hired..Support the continued development of innovative, creative, and proactive recruitment strategies, hiring trends, and recruiting processes with specified TAT..Follow up with clients for the status of candidates processed, shortlisted, interviewed, selected, or joined.Growing a strong talent pipeline..Maintaining a good repo with candidates and following up with the candidates after joining and after completion of their probation period..Post job advertisements on job sites and social media.Communication skills building up new networking.Collaborating with department managers on a regular basis and proactively identifying future hiring needs. .Attention to detail, highly organized, and a natural relationship builder..Coordination with the Manager for the Issue of Offer letters to the Qualified Candidates..Handling onboard process. Show less