Amara Ukaegbu

Experience

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  American Campus Communities

  May 2003 - Apr 2005

  Computer Technician

  Formerly, Sterling University Ridge Apartments.Locally maintained the computer network, networking equipment, office and lab equipment at The Ridge working with the Network Administrator at Headquarters. Responded to on-site service request for the 168-unit apartment complex and clubhouse/leasing office. Implemented wifi internet at the clubhouse to supplement the wired internet

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  Airwave Networks

  Apr 2005 - Dec 2005

  Onsite Technician

  On-Site Computer Technician at The Ridge [Collegiate Apartments]. Maintained the Computer network, networking equipment, office and lab equipment at The Ridge Apartments. Responded to on-site service requests as well as support via phone for Airwave Network sites.Previously Computer Technician for Sterling University Ridge [old management company], before Airwave Networks was awarded contract.

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  Transportation Security Administration (TSA)

  Jul 2012 - Oct 2020

  Monitoring,reporting and recording throughput data for all screening equipment in assigned areas. Managing the staffing of assigned area by setting break times for TSOs, ensuring TSOs adhere to screening schedules and making adjustments as staffing requirements fluctuate during a workday. Coordinating with Supervisory TSOs and Managers when additional officers may be needed especially during peak passenger throughput. mentor to TSOs when questions arise about the correct screening procedure and diffuse conflicts when necessary. May also perform duties of a TSO when needed, act as a Supervisory TSO when needed. Show less Conduct training for nationally and locally developed curriculum [in Checkpoint and Baggage] adhering to Standard Operating Porocedures for new hire training, recurrent training, return to duty and remediation. Administers and Records training tests including Job Knowledge Tests, and Annual recertfication tests. Provides coaching to /mentoring to officers not meeting required standards. Facilitates a variety of workshops and utilizes an array of learning methods including technology-based methodologies. Show less

  • Field Evaluation Testing Coordinator

    Aug 2020 - Oct 2020

  • Lead Transportation Security Officer

    Sept 2017 - Oct 2020

  • Assistant Training Instructor

    Jun 2016 - Apr 2019

  • TSO

    Jul 2012 - Sept 2017
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  Living Word International Christian Church

  Nov 2015 - now

  Tech Arts Ministry Volunteer

  Technical Director & Cameraman, primarily.Operates professional digital camera equipment, digital video storage systems, video switchers, audio consoles, digital audio equipment, multi-source broadcast quality computerized non-linear video editing systems and related audio-visual support equipment. Coordinated with Director and fellow members of the Tech Arts Ministry for live broadcasts of services and other events on location.

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  Federal Contractor

  Oct 2020 - now

  System Administrator