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Tracy Hamilton

Tracy Hamilton

Claim Service Assistant

Followers of Tracy Hamilton99 followers
location of Tracy HamiltonProsper, Texas, United States

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  • Timeline

  • About me

    LDA Section Manager at State Farm ®

  • Education

    • Southern Illinois University, Carbondale

      -
      Bachelor of Science (B.S.) Early Childhood Education and Teaching

      Child and family services

  • Experience

    • State Farm

      Oct 1995 - Apr 1996
      Claim Service Assistant

    • State Farm

      Jul 1996 - now

      Handled the transition of closing multiple offices across the country. Led team handling Auto Claim Bodily Injury Managed Team writing and implementing Applications, Policies and associated documents requiring legal updates for Life/Health Insurance while focusing on Process Improvement. Led International team handling Canadian Auto Injury Claims. Led teams of Printing & Inserting, mailing, warehouse management and Process Improvement using Lean Techniques. Led team handling Auto Claims Led team of Imaging Processors Licensed Agent Staff in Life/Health/Auto/Fire

      • LDA Section Manager

        Oct 2023 - now

      • Claim Team Manager

        Dec 2018 - Oct 2023

      • Leadership Development Associate- Section Manager

        Apr 2018 - Dec 2018

      • Claim Team Manager

        Oct 2016 - Apr 2018

      • Life Health Manager

        Jun 2014 - Oct 2016

      • Claim Team Manager

        Oct 2011 - Jun 2014

      • Administrative Services Supervisor

        Oct 2009 - Oct 2011

      • Claim Team Manager

        Apr 2008 - Oct 2009

      • Administrative Services Supervisor

        Oct 2006 - Apr 2008

      • Claims Representative

        Feb 1999 - Oct 2006

      • Claim Processor

        Dec 1997 - Feb 1999

      • Agent Staff

        Jul 1996 - Dec 1997

    • HiRoad

      Feb 2021 - May 2022
      Claim Manager

    • HiRoad

      Jul 2022 - Feb 2023
      Claim Team Manager

  • Licenses & Certifications

    • Associate, Insurance Regulatory Compliance (AIRC)

      LOMA

    • Associate, Customer Service (ACS)

      The Institutes
      Jan 2015

    • Associate in Claims - Management (AIC-M)

      The Institutes
      Jan 2005

    • Associate in Personal Insurance (API)

      The Institutes
      Jan 2013

    • Chartered Property Casualty Underwriter (CPCU)

      The Institutes CPCU Society
      Jan 2012