Baram Haurami

Experience

• 

  Metro Nashville Public Schools

  Aug 2003 - Apr 2004

  Parent-Teacher Outreach/Translator

  Translate documentsCoordinate meeting for parents and TeachersProvide help for student in class

• 

  Titan Corporations Kurdish & Arabic Translator for US Army

  Apr 2004 - Jul 2005

  Translator

  Translating/ Interpreting Kurdish/ Arabic for US Army personal.

• 

  L3 Communication

  Aug 2006 - Apr 2008

  Translator

  Translating/ Interpreting Kurdish/ Arabic for US Army personal.

• 

  US Census

  Mar 2010 - May 2010

  Questionnaire Assistant

  Helping Kurdish and Arabic community to fill out census forms. Global Linguist Solution Iraq Kurdish and Arabic Translator for US Army

• 

  Department of Children Services

  Dec 2010 - Dec 2011

  Help Desk Support Agent

  Supporting end user for all software and hardware issuesUse remote assistant /remote helpdesk supportInstall and update softwareReset, unlock user password in Active DirectorySynchronize, and map network drives for userUsing Stat-vu and email system (outlook, Novell GroupWise) to answer user needs. Change Internet Explorer setting to allow user open web based applications.

• 

  The American Univerity in Iraq

  Jun 2012 - Sept 2012

  Helpdesk Technician

  Help Desk Support AgentSupporting end user for all hardware and software troubleshooting

• 

  Apex System INC

  Oct 2012 - May 2013

  Help Desk Support Agent

  provide a service to Dell corporation. Supporting end user for hardware and software issues.

• 

  Ciber Global

  Jun 2013 - May 2014

  Desktop Support

  Support end user

• 

  State of Tennessee

  May 2014 - now

  INFO RESOURCE SUPPORT SPEC 2

  • Support end user for all hardware and software issues • Installing and configuring software for end user• prepare and configure new computer with all required software for end user• Map network Drivers and Printers for customer• Copy user Profile using Windows Easy Transfer Tool.