Marissa Schwan

Experience

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  Absa

  Feb 1994 - Dec 2002

  * Regional HR Business partner for ABSA Operations, Cash centre, Securities and Foreign exchange operations in Gauteng branches* Develop and implemented HR Strategy for portfolios* Responsible for centralisation ABSA Operations* Implementation HR Best Practice across entire Employee Life cycle* Implemented Development Board concept at ABSA in conjunction with Performance management team* Manage HR Budget for region* Trauma debriefing after Branch robberies for Gauteng region* Unifer Project – Implementation of Performance Management for entire division, (reduced bad debt from 12 % to 4% in 9 months)* Project member on implementation of Career development policy and process for ABSA* Opening first 24 hour banking branch at Airport International departure lounge in conjunction with Branch manager. Show less * Started my career as HR officer in Bankfin in 1994, * A year later moved to HR Project Manager to assist in Joint venture integration between Bankfin and Samancor for Mazda and Ford credit.* Next role was Learning and Development manager for East Rand region.* 6 months later took over full HR function for East rand region.* Year later asked to manage HR function for East Rand, West Rand and Johannesburg region.* Bankfin re-branded to ABSA Vehicle and Asset finance and I moved to Head office to head up HR function for ABSA Foreign Exchange. Show less

  • Regional HR Manager

    Apr 2001 - Dec 2002

  • Various HR positions

    Feb 1994 - Mar 2001
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  FNB South Africa (Homeloans)

  Jan 2003 - Aug 2004

  HR Account Executive

  * HR Account Executive for Chief Operations Officer for FNB Homeloans,* HR Strategic objectives and goals for Operations and Call centre* HR Business partner for Senior Management team Operations and Call Centre, (entire Employee Life Cycle)* Manage regional HR operations, (entire Employee Life Cycle)* HR Metrics and Reporting* Manage HR Budgets for portfolios* HR Transactional Services* Regular attendance of FNB Homeloans pre-board meetings as HR Representative* Process re-engineering of FNB Homeloans operations and Call Centre* Start up of Quality assurance environments for Operations and Call Centre• Start up of Outbound call centre• Implementation of Learnership Programme for Homeloans in conjunction with Kelly Resourcing Show less

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  Standard Bank

  Aug 2004 - Sept 2009

  * HR COE policies across Africa (Design, standardisation & compliance) * Manage all Employee Lifecycle elements and design and implement best practices across the following:, Job design and evaluation (Haygroup), Induction (Blue Genes), Talent management & Retention, Performance management, Engagement Initiatives (Gallup Engagement Framework), Learning and development, Leadership Development, Industrial relations, Recognition (True Blue), Health and Wellness, Graduate programme (First for Africa), HR budgets (Across Africa), HR process re-engineering and mapping for Employee Life cycle, HR Transactional services (Shared Services).* HR SAP Technology architecture design and implementation (across Africa)* Change Management & Project Management for all COE Projects* Frequently act as HR Representative on Africa Board meetings* Africa HR Representative on HR Global committees* Africa HR Representative on HR IT Architecture team* Business Coalition Award – Best Workplace Wellness programme in Africa* Manage standardisation of HR Systems across Africa - SAP Roll out into Africa (5 Countries with different governance in 8 Months) (OM, Personal Administration, Time and Labour, Payroll Modules)* Design, development and manage implementation of SAP Self service modules to regional office employees across region)* Work with SAP Germany to create Country specific frameworks. (Mauritius and Zambia)* Design, development and manage implementation of HR End user systems (Taleo, Performance Management, Compensation management) interfacing with HR SAP database across Africa region. * Manage centralisation of HR Shared services for Africa region in Johannesburg, * Acquisition CFC Bank Kenya – Assist in HR Due diligence and integration* Acquisition IBTC Bank Nigeria – Assist in HR due diligence and integration Show less * Strategic Project Management across entire employee life cycle* Research and Analysis of HR Best practices in IT Industry* Development of HR solutions for Information Technology division* HR process automation and SAP interface* Business Partner with IT Division* Manage HR Projects budgets and timelines* Expansion of operations to accommodate emerging market business strategy* Received annual Standard Bank Star award (Top 150 performers)* Successful implementation of Performance Management & E-learning systems Show less

  • Head HR Centres of Excellence Africa

    Apr 2007 - Sept 2009

  • Senior HR Project Manager in IT Portfolio

    Aug 2004 - Mar 2007
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  Quintiles

  Sept 2009 - Sept 2010

  HR Director/CHRO

  * Establish Strategic goals and priorities, direct and oversee delivery of these goals* Continuous improvement of HR Function - Operational Excellence* Development & implementation of all HR programs and projects for geographical area, including Change Management & Communication Strategy* HR Business Partnership and delivery of Employee Life cycle aligned with strategic objectives and goals.* Geographical accountability for HR policies and procedures. (Development, implementation & governance)* Standardisation of HR practices across geographical area* Relationship building and management of service delivery of Global HR Specialist teams in supporting geographical area* Develop, manage & oversee geographical HR Budget* Management Information -intercompany and regulatory reporting* HR Systems customisation, maintenance and compliance* Industrial relations management* Geographical regulatory compliance* HR Representative on Africa Management Board* Africa HR Representative on EMEA HR Committee. Show less

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  Ernst & Young (Pty) Ltd

  Oct 2010 - Mar 2011

  Director Advisory Human Capital

  * Create new Operational Excellence & HR Standards for HR Advisory Shared services function.* Continuous improvement of HR Function - Operational Excellence* Development & implementation of Change Management & Communication Strategy for HR Advisory

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  Zurich Insurance Company Sub Sahara Africa

  Apr 2011 - Dec 2016

  Human Resources Executive/CHRO

  * Drive People Agenda for a Business Turnaround. (Include all Change management, OD, Talent and Performance management activities.)* On-boarding, effectiveness and collaboration between new Executives and Senior Management team) (65% of Executive and Senior management team replaced in 24 months.)* Re-alignment to new Zurich global brand - The Zurich Way of working implemented and cascaded to all level of organisation.* Transform HR function (Replace entire HR team within 6 months)* Create new People Strategy for Business in conjunction with new Executive team to Transform the business and to align to the new Business Landscape.* Development & implementation of all HR programs and projects for geographical area, for the entire Employee Lifecycle.* HR Business Partnership and delivery of Employee Life cycle aligned with strategic objectives and goals.* Manage Southern Africa HR Team (21 Direct reports)* Design a new HR Shared services model for Southern Africa and implement changes and centralise HR shared services in Southern Africa region.* Manage HR function to support business in various critical projects. Acquisitions, Outsourcing & In-sourcing, Business change, Technology implementations.* Member of Zurich Insurance Executive team.* Financial year-end reporting aligned to King III & Companies Act.* HR Governance & Regulatory requirements delivery (WSP, ATR, EE Reporting)* Quarterly attendance at Board meeting with Independent board members. * Management representative for SETCO (Social, Ethics and Transformation committee.) and REMCO (Remuneration Committee) to Local and Global board.* HR Budget exceeded plan every year for 5 years. More than R 19 million savings on People budget as result of Payroll and HR Service efficiencies and diligence.* Manage HR strategic agenda and change activities in various Mergers with Underwriting Management companies and Acquisition by Fairfax Financial Holdings. Show less

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  Transformation Legacy Consulting Hub (TLC-Hub)

  Jan 2017 - Dec 2018

  Founder and Director

  Transformation Legacy Consulting Hub is a South African based Management consulting company specializing in Business and Leadership Transformation and Consulting for various elements of the HR Life cycle. Being in HR for 23 years in various roles in the Financial, Insurance and consulting services industry, I asked myself constantly what makes one company stand out above their competitors. It is not the amount of money spend on products or marketing but the quality of processes and the people working for the company. Successfully leading some very interesting transformation projects over the last few years, I decided to start my own management consulting firm, as I believe I can add a lot of value to companies in South Africa with my unique and personalised approach, based on my passion for the business, inherent values and depth and breadth of experience. I do not follow a prescribed checklist of activities. Every client is unique, I want to understand the client’s personal business and their individual needs in order to work with the client to find the most appropriate integrated solution that will sustain long term performance and excellence. I am extremely passionate about what I do and believe I can only add value if I truly partner with my clients to find the most appropriate solution. At the end I want to help build a company with a differentiated customer value proposition that is mirrored by an enhanced value based employee experience that creates sustainable profitability. Show less

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  The HR Hub

  Mar 2018 - Feb 2020

  Head HR Consulting & Advisory

  • Continue to run my own business, however also started the HR Hub Consulting and Advisory division.• Engage with clients and determine HR requirements for outsourcing and project-based opportunities.• Source appropriate service provider from our list of 167 HR Consulting partners• Facilitate and manage the RFP and selection process of best proposal with client.• Get involved on Project-based perspective with specific clients where need is highly specialised. – for example – Total rewards review and Incentive programme development and implementation for Kagiso media. Show less

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  BCX

  Mar 2020 - Jun 2023

  SAP SF Programme Lead and Acting HR Executive Technology and Services

  Responsible for the development, implementation, troubleshooting, maintenance and integration of HR systems (SAP SuccessFactors) that are aligned with HR objectives while enabling technology to meet the current and future business needs.Also Act as HR Shared Services Lead to drive the management and development of cutting-edge HR Operations within the business. Responsible for managing direct reports, and championing innovative process enhancements to improve overall efficiency and effectiveness within the HR function. Show less

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  KPMG South Africa

  Jul 2023 - now

  Senior Manager: HR Digital Transformation & CHRO Advisory