Marvin Velasquez

Marvin Velasquez

FreelanceIT Support and Desktop Specialist

Followers of Marvin Velasquez807 followers
location of Marvin VelasquezKenner, Louisiana, United States

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  • Timeline

  • About me

    Professional Photographer transitioning into the Tech Industry | Emerging Tech Enthusiast |Passionate about Computer and Information Technology

  • Education

    • Louisiana Tech University

      1996 - 2002
      Bach of Science Health and Wellness, General

      Activities and Societies: President of Phi Beta Sigma Served in the National Guard while in college.

  • Experience

    • Self Employed

      Feb 2002 - now
      FreelanceIT Support and Desktop Specialist

      • Operating Systems: Expert in navigating and troubleshooting desktops using Windows for seamless user interaction.• Hardware Troubleshooting: Identify and resolve hardware issues, optimizing desktop performance.• Software Management: Install, configure, and update software applications, enhancing overall desktop functionality.• SaaS Environment experience: Experienced in navigating and optimizing Software as a Service (SaaS) environments, encompassing the proficient utilization, integration, and customization of cloud-based applications to enhance organizational efficiency.• Basic Networking: Set up and troubleshoot network connections, ensuring uninterrupted communication between devices.• Peripheral Setup: Configure and troubleshoot peripherals for seamless integration with desktop systems.• Security Awareness: Follow best practices to maintain desktop security and uphold data integrity.• Documentation: Maintain accurate records of desktop configurations and issue resolutions, facilitating efficient troubleshooting and system enhancements.• Customer Support: Deliver prompt and effective technical support to end-users, ensuring a positive user experience. Show less

    • CH Robinson Worldwide

      Apr 2004 - Jun 2008
      Logistics Manager

      • Revenue Growth: Led the department's growth from $2,000 in the first year to an impressive $525,000 in three years as the local sales manager.• Operational Excellence: Managed the day-to-day shipping and receiving of over 30 truckloads daily.• Order Processing: Processed orders with precision, ensuring on-time delivery to customers.• Logistical Oversight: Directed the shipping and receiving of a wide range of products on a daily basis.• Shipment Tracking: Tracked shipments and monitored trucks out on deliveries.• Market Analysis: Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals. Show less

    • Whno Tv 20

      Apr 2004 - Apr 2008
      Account Manager

      • Selling programming and Commercial time to local businesses and local churches• Developed creative presentations, trend reports, kitted assets and product data sheets.• Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.Sales and Marketing: Selling programming and Commercial time to local businesses and local churches • Content Development: Developed creative presentations, trend reports, kitted assets, and product data sheets. • Client Solutions: Researched and customized service proposals for clients to meet requirements and set profitable compensation scale. • Business Development: Developed sales leads and uncovered new business opportunities through prospecting and cold calling. • Customer Relations: Responded to customer requests for products, services, and company information. • Promotional Strategies: Informed customers of sales and promotions to build customer base, boost traffic, and increase customer loyalty.• Developed sales leads and uncovered new business opportunities through prospecting and cold calling.• Responded to customer requests for products, services and company information. • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty. Show less

    • Black and Geauxld

      Feb 2010 - now
      Photographer and Owner

      • High-Quality Photography: Captured images for various print and digital projects, catering to local and national celebrities and large companies.• Digital Asset Management: Implemented a system to enhance security, organization, and searchability of digital assets.• Brand Alignment: Aligned branding initiatives and sales strategies with client goals, resulting in a significant increase in revenues.• End-to-End Shoot Organization: Orchestrated shoots from planning, scheduling, and styling to post-production, ensuring a seamless workflow.• Market Trends Utilization: Used knowledge of market trends to create value added solutions, contributing to business growth. Show less

  • Licenses & Certifications

    • IBM Generative AI for Cybersecurity Professionals Specialization

      IBM
      Apr 2024
      View certificate certificate
    • Generative AI: Introduction and Applications

      IBM
      Mar 2024
    • Google Cybersecurity

      Google Career Certificates
      Feb 2024
    • Generative AI: Prompt Engineering Basics

      IBM
      Mar 2024
      View certificate certificate
    • AI Foundations: Prompt Engineering with ChatGPT

      Arizona State University
      Oct 2023
      View certificate certificate
  • Volunteer Experience

    • Director Of Photography

      Issued by ACM MINISTRIES
      ACM MINISTRIESAssociated with Marvin Velasquez