Kemal Pasha

Kemal Pasha

Customer Service Officer

Followers of Kemal Pasha216 followers
location of Kemal PashaSouth Jakarta, Jakarta, Indonesia

Connect with Kemal Pasha to Send Message

Connect

Connect with Kemal Pasha to Send Message

Connect
  • Timeline

  • About me

    Sales Manager - Home Segment at Technogym Indonesia

  • Education

    • Universitas Mercu Buana

      2017 - 2019
      Master's degree Marketing/Marketing Management, General 3,86
    • State University of Jakarta (Universitas Negeri Jakarta)

      2007 - 2012
      Bachelor's degree Education 3.29

      Activities and Societies: Basket Ball Player

  • Experience

    • PT Bank Central Asia Tbk

      Sept 2012 - May 2014
      Customer Service Officer

      Duties:• Providing good services and solutions to the customer.• Listening customer complaints and providing an appropriate solution according to the customer needs. • Selling the company products to reach the expected target.• Cross selling.

    • PT HM Sampoerna Tbk.

      Nov 2014 - Aug 2016
      Retail Engagement Executive

      Duties:• Maintaining, monitoring, coordinating and evaluating the implementation sales program (trade program, visibility program, POSM Placement, Sampoerna Retail Community and etc) on general trade, modern trade, and wholesale.• Ensure the availability and visibility Sampoerna products. • Cultivated and strengthened relationships with outlet on sales and marketing strategy.• Responsible to build brand awareness.

    • Bramadi Group

      Aug 2016 - Jun 2020
      Business Development

      Responsible of Three entities under Bramadi Group:• PT. Asianet Media Teknologi: Telecommunications network infrastructure Company (fiber optic cable). • PT. Fastback Indonesia: Master franchise in Indonesia for retail brand “Speed Queen Laundry” (retail brands of Alliance - US Company).• PT. Hudson Bramadi International: Consultant Company engaged in the maritime industry with specialization in quality and risk management service for tanker and cargo vessels.Duties:• Maintaining good relationship with customers and research customer’s business issues to offer appropriate solutions.• Developing marketing strategy and ensuring the correct implementation of marketing activities, such as B2B marketing (creating database, company profile, proposal, getting presentation, community approaches) and B2C marketing (online & offline marketing, marketing tool placement). • Conducting market research, creating investment plan and ensure the vendors/contractors capability on each company’s new business. Show less

    • Multi Bintang Indonesia

      Jun 2020 - Jun 2021
      Business Development

      • Ensure the availability, affordability, quality, visibility and promotion of Multi Bintang products.• Analyze sales data and create promotion to increase sales.• Maintaining good relationship with customers (Buyer or Store Manager) and research customer’s business issues to offer appropriate solutions.• Area Management: Monitoring distributor and brand promotor’s team leader

    • PT Harapan Utama Prima

      Jul 2021 - Jul 2022
      Account Manager

      • Account management: CRM - customer relationship management (Maintaining good relationship with customers, clearly communicate the progress of weekly/monthly initiatives to internal and external) and CLM - contract life cycle management.• Tender management: Managing listing and bidding process end to end.• Ensure the company’s revenue is in line with the forecast and also acquire new projects to achieve the company’s revenue target.

    • JD.ID

      Aug 2022 - Dec 2022
      Account Manager

      • Find a new client, dealing and close deal, including contract negotiations.• Developing new business including define business models and financial models.• Building and maintaining strong long lasting customer relationships and also identify new sales opportunities within existing accounts by upselling and cross-selling, • Perform sales activity, develop a sales plan, able to conduct sales pitch as well as sales deck with supervision and forecasting to achieve monthly GMV and revenue target Show less

    • G2Academy

      Jan 2023 - Sept 2023
      Sales Account Manager
    • PT Harapan Utama Prima

      Sept 2023 - Oct 2024
      Senior Account Manager
    • Technogym

      Oct 2024 - now
      Sales Manager
  • Licenses & Certifications

    • EF SET Certificated

      EF English First
      Dec 2022