Ron R. Fernandes

Experience

• 

  JustDial Ltd

  Jun 2011 - Sept 2012

  Information Retrieval Officer
• 

  Ocwen Financial Corporation - US

  Jun 2013 - Sept 2016

  Liquidations Consultant and Charge Off - Specialist (US Mortgage underwriting)
• 

  JPMorganChase

  Sept 2016 - Sept 2020

  Senior Ops. Credit Analyst II
• 

  J.P. Morgan Private Bank

  Oct 2020 - now

  Team Manager-Private Bank Operations

  - Managing underwriting QC team for US loan origination function.- Expertise in financial analysis of HNI & UHNI clients.- Knowledge of compliance policies around KYC, HMDA, Reg B, Reg Z, Reg O, Reg W, TRID (TILA-RESPA Integrated Disclosure), AML, etc.- Exceeding client expectations by delivering desired results within tight deadlines.- Efficiently managing work pressure through effective planning, prioritisation, management & execution.- Efficiently managing SLAs, KPIs, mitigating risks & adhering to compliance policies which helps internal & external stakeholders to continue to show confidence in it’s management.- Managing team performance, providing regular & constructive feedback to ensure consistency in overall performance.- Encouraging teams to upscale their skills to increase growth avenues.- Identify training needs inorder to drive subject matter expertise and constantly raise the bar for quality and productivity.Performing pulse check by conducting regular meetings to clear ambiguity thereby ensuring teams are working in line with departmental goals without any deviations.- Focused on process improvement and cross functional trainings thereby improving Operational efficiency.- Driving culture of continuous learning enabling teams to stay relevant and become business experts.- Worked on Automation projects, process improvement. Show less