Caleb Niemi

Experience

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  Culver Franchising System, Inc.

  Aug 2014 - Aug 2016

  Crew Member

  -Coached, trained, and gave constructive feedback to 20 new staff members-Part of Culvers team recognized as Top 30% nationwide for customer service-Interacted with 156,000 customers, over two years, processing orders from either front desk or through drive-through as part of the True Blue Crew-Attended 15 BBU (Butterburger University) courses on subjects such as: customer service, food safety and hospitality-Adhere to high standards of hospitality and food quality

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  Grace College & Seminary

  Aug 2016 - May 2019

  Reference Assistant

  -Charges books, magazines and other library holdings in and out at the circulation desk and collects fines using an automated circulation system.-Replaces books, magazines and other library holdings on shelves according to numbering sequences.-Discharges incoming library materials using an automated circulation system and inspects them for damages.-Performs routine library computer functions.-Operates a variety of standard office and library machines.-Answers telephones and provides routine information or refers and transfers calls. Show less

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  Troy City Schools

  May 2017 - Aug 2017

  Summer Maintenance

  - Work in groups both large and small to accomplish tasks needed to prepare Troy High School for the upcoming year- Acquired experience working in the public sector- Often moved classroom furniture though the school/ to and from warehouse- Gained experience working to meet daily, weekly, and monthly tasks

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  OrthoWorx

  May 2018 - Aug 2018

  Marketing Intern

  Development of the following written marketing materials:- Social media content- In-school communications (announcements, letters to students/parents)- Press releases for National Manufacturing Week program- Development of the following visual marketing materials: Brochure, written content, and script -Overall Brand Management of marketing materials – ensuring all marketing materials are one, cohesive look and feel

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  SERIES Seating

  Jan 2019 - May 2019

  Sales And Marketing Intern

  -Understanding sales cycle and processes-Breaking down documents: Drawings, Specifications, Project Documents, and Contracts-Blog writing for SEO-Budgets/Quotes-CRM Training-Preparing Presentations-Creating priority checklist for marketing

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  Toyota of Warsaw

  Apr 2019 - Oct 2021

  - Build and update content calendar for marketing channels and schedule posts on all platforms- Manage company social media platforms and find new ways to engage and expand our reach- Develop competitive analysis to find opportunities for Toyota of Warsaw- Take photos and edit images to maintain brand aesthetic- Plan and execute blog content based on company and industry needs- Coordinate email marketing campaigns and compile analytics to highlight trends per send-Execute Facebook Ads and Google Ads to maintain the lowest Cost-Per-Click Show less

  • Marketing Manager

    Aug 2019 - Oct 2021

  • BDC/Marketing Specialist

    Apr 2019 - Aug 2019
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  Attentive

  Oct 2021 - Apr 2023

  Sales Development Representative
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  Brand30

  Oct 2021 - May 2023

  Member
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  Hopper

  Apr 2023 - Dec 2023

  Account Executive
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  DealerSmart

  May 2024 - now

  Customer Success Manager

  Helping one dealer at a time reach their goals through innovative and curated digital advertising strategies.