Md Shahriar

Experience

• 

  APL Logistics

  Jan 2010 - now

  Responsibilities:* Managing and monitoring day to day logistics supply change activities of a team of 20 person align with customer’s specific requirement and KPI’s. * Overseas Logistics operation of Multiple International Brands * Liaison with multiple stake holders – operation team, shipping lines, shippers for managing smooth flow of cargo. * Attending customer queries, preparing on-hand repot and enhancing strong inter personal relationship with potential vendors and customers.* Maintaining performance evaluation report of different vendors as on a monthly basis.* Freight Forwarding Sales planning to generate new business and maintaining Sales Call records on a weekly basis.* Arranging VEP (Vendor Education Program) and different training program for any new process to be implemented for a particular account / shipment process.Key Achievements - * Extended service as a team lead of Documentation beside Customer Service Lead. * Secured 20 + new Transportation & Custom House Brokerage customer as a team. * 30% documentation cost savings introducing paper less works. Voir moins Key Responsibilities - * Managed end to end logistics operations of multiple global retail brands. * Managed on boarding of multiple global retail brands.Key Achievements - * Awarded as APL Logistics Employee of the year 2012* Awarded as Team of the 3rd Quarter 2012.* Awarded as Team of the 2nd Quarter 2013.* Secured 3+ Freight Forwarding sales customer from local scope. * Secured 10 + Inland Transportation and Custom House Brokerage customer. Voir moins

  • Rigional Key Account Manager South Asia

    Jan 2024 - now

  • Manager, Customer Service, International Logistics

    Jan 2022 - now

  • Customer Service Supervisor

    Jan 2014 - now

  • Analyst, Customer Service

    Jan 2010 - Jan 2014