Muhammad Showkat Hossain

Muhammad Showkat Hossain

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  • Timeline

  • About me

    Senior General Manager, Robi Axiata Ltd

  • Education

    • Khulna University of Engineering and Technology

      1996 - 2001
      Bachelor's degree Electrical and Electronics Engineering
  • Experience

    • Robi Axiata Limited

      Mar 2005 - Oct 2022

      Key Accountabilities:1. Define and propose strategies for the Tower- Co service provider based on the company's business goal and priorities to ensure the best operational efficiency. Manage and ensure the execution the same.2. Guide and energize the internal stakeholders with collaboration by facilitating various CEP (Cost Excellence Program) platform, sets agendas, develop and analyses and form CEP program and ensure the execution.3. Manage the proper execution of the strategies and control the agreed OpEx budget for Operational activities. Ensure proper execution of the capex budget with proper alignment of infra service providers and internal stakeholders4. Design, drive, initiate and follow up different CEP or initiatives collaborating with service providers and different stakeholders of Robi.5. Building a healthy and effective service delivery strategy where synergies are ensured for an outsourced environment in light with proper contract and legal relationship.Key Achievement/Contributes:1) Introduction of Solar Net-metering concept and leading a 6.6 MW Solar project management in 350 BTS sites with net-metering concept2) Analyzing and initiating the ideas of saving 2.3 bN BDT in 2016.3) Key contributor and lead to achieve Robi Technology CEP @ L5 and flat OPEX for last 3 years.4) SQI(Site quality Index) improvement from 92.83 to 93.505) Project drive-284 mN BDT savings from passive maintenance and energy in 2019 Show less 1. Lead and ensure proper TT handling (including fault and quality TT) of all active elements as per Standard Operating Procedure (SOP) and SLA.2. Follow-up the critical and major TT escalation problems with relevant parties in the zones, system support groups and equipment vendors especially during crisis/disaster periods, major outages, NCR activities and huge customer complaints.3. Ensure proper and periodic Proactive Fault Management (PFM)/Health Check and necessary rectification of all active elements' (Core, Radio and Transmission) snags.4. Ensure quality PM/PFM and Corrective Maintenance (CM) of all sites (including IOE, Non-IOE, Core, Transmission Hub, MUX etc.) and all Transmission Links (including Microwave, Optical etc.) maintaining SLA.5. Ensure RO support to Core, BSC and High Capacity Tx nodes as per network requirement including on-site support, capacity upgrade, hardware replacement, different types of testing etc.Key Achievement/Contributes:1) Network availability improvement 98.47 to 99.67 for Chittagong rural.2) Technology Regional Champion from 11th position to 1st position. Show less Key Accountabilities:1. To plan, manage, execute and control of Power System Operation as per company target.2. To ensure procurement planning of vendor for the operation of Generator, Air Conditioner, Intelligent Ventilation System, Automatic Voltage Stabilizer, UPS, Sub-station equipment, Distribution Board, Cable, rectifier system, DC power system etc as per business plan to support the smooth power system operation of ROBI network.3. To plan for the OPEX (power system) reduction and make proposal (OPEX reduction project) to the top management for evaluation and Implementation.4. To plan and steer all core/switch, BSC and BTS site power and cooling system optimization and improvement.5. To explore new and alternate way of power and cooling systems operation for reducing the OPEX, CO2 emission.6. Vendor management with strong follow up of KPI(s) and SLA & benchmarking the performance and deliverables of them to achieve company goal. Show less

      • General Manager, Technology Cost Management

        Jul 2018 - Oct 2022
      • General Manager, Technology Service Assurance

        Apr 2015 - Jun 2018
      • General Manager, Regional Operation, Technology

        Aug 2012 - Mar 2015
      • Manager, Power System Operation, Technology

        Mar 2005 - Jul 2012
    • Summit Communications Ltd

      Nov 2022 - Jul 2023
      Sr General Manager, Summit Communications Ltd

      * Regional Implementation and Operation of Fibre Network, Infrastructure (Civil Infrastructure and Power system).* Central Implementation and Operation Governance

    • Robi Axiata PLC.

      Aug 2023 - now

      Partner Management and Operation Support Operation Governance and Partner Management

      • Senior General Manager

        Oct 2024 - now
      • General Manager

        Aug 2023 - Oct 2024
  • Licenses & Certifications