Mohd Safuan Ismail

Experience

• 

  Petaling Jaya City Council

  Sept 2010 - Feb 2017

  Information Technology Executive

  - Provide helpdesk support, troubleshoot issues and outages - NOC (Network Operation Centre) monitoring, Routine Reporting- Database query for application data & IoT device- Domain Administrator Management- Helpdesk Support Management

• 

  Western Digital

  Feb 2017 - Feb 2018

  Technical Specialist L4

  -Server Administration, Monitoring system performance, & troubleshoot issues- Active Directory Management (User/DNS/GPO Management)- SOC Monthly performance report review.- Backup & Disaster Recovery Drill (Veeam, Arcserve, Acronis)- Data Migration & re-platforming- Hypervisor Management (VMware, Hyper-V, KVM, Nutanix)

• 

  AXO Technologies

  Mar 2019 - Apr 2022

  Senior System Engineer

  -Solution architecture for azure service deployment Infrastructures- Azure AD-Connect, Azure Site Recovery, Azure IaaS & PaaS services administrator.- Microsoft Azure Public/Azure Stack Private/20H2 Hyper-converged Hybrid Cloud.- Deploy Solution & Policy Administrator of SaaS Microsoft 365 / IAM / Hybrid AD Connect.

• 

  AIA Digital+

  Apr 2022 - Oct 2024

  Assistant Manager Cloud Service
• 

  Cloocus Sdn Bhd

  Oct 2024 - now

  Senior Presales Consultant

  Centric to Azure AI , Data Analytics, Machine Learning , CoPilot etc.